Mobile Research Nurse Head of Study Operations

Job Profile Summary    

Direct and oversee the activities of Health Management Services (HMS).

Responsibilities
     Essential Functions
•    Direct HMS projects:  communicate, implement, and enforce Standard Operating Procedures (SOPs).  Ensure revenue and contribution targets are met and customer expectations are achieved.
•    Participate in project start-up meetings, new hire training, customer and project specific POAs and steering committee meetings.
•    Participate in Business Development related to capabilities presentation content and delivery for prospective customers.
•    Responsibility for the delivery of the budgeted revenue and contribution for a defined group of projects, ensuring key financial performance milestones (e.g., turnover, vacancy days and sickness) for the project are achieved.
•    Initiate and assist with new project set up and provide input into broader projects / strategic issues for HMS.
•    Ensure projects achieve high standards of performance via measurement of key areas vs. Key Performance Indicators (KPIs).
•    Develop a HMS strategic plan within the outline of the Business Plan.
•    Provide input into strategic initiatives and the HMS Business Planning process, ensuring on-going communications amongst team.
•    Develop Standard Operating Procedures (SOPs).
•    Manage staff in accordance with organization’s policies and applicable regulations.  Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.  Approve actions on human resources matters.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience
Typically requires a minimum of 10 years of prior relevant experience.

Knowledge
Requires broad management and leadership knowledge to lead multiple job areas, the ability to influence others to accept practices and approaches.

Education   
Bachelor's Degree/Nursing or Life Sciences             

Additional Work Experience     
15 years experience in pharmaceutical or healthcare environment, with previous relevant line management experience; or equivalent combination of education, training and experience             

Skills and Abilities
    Thorough knowledge and understanding of health services and national clinical systems.        
    Responsible for planning and monitoring of program objectives.        
    Superior relationship-building and collaboration skills with vendors, clients and coworkers.        
    Excellent judgment, decision-making and discretion with all levels of management.        
    Superior problem-solving skills and proven track record of delivering quality solutions.        
    Excellent communication, platform and presentation skills.        
    Ability to establish and maintain effective working relationships with coworkers, managers and clients        


Standard ADA Settings
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Standard ADA Selection     Office Environment

Physical Demands
Sit at a desk or table with some walking, standing, bending, stooping, or carrying of light objects.                     
Use hands and fingers to handle and manipulate objects and/or operate equipment.                       

Travel Requirements
Occasional travel

The above information on this description has been designed to indicate the general nature and level of work performed.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  While this is intended to be an accurate reflection of the job, management reserves the right to revise the job at any time

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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.