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Sr Principal, Patient Experience Solutions

IQVIA Holdings Inc.

Various Locations

Overview

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Endpoints (PCE) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to develop, execute, and validate psychometric instruments that capture the patient experience with their treatment or disease, analyze and interpret outcomes, and translate the information to advance the initiatives of life science companies.

The IQVIA PCE team is a specialized and dedicated group of experienced industry professionals who focus on understanding the patient experience and ensuring that scientific rigor required to meet regulatory expectations is incorporated into our methodology and processes. We deliver scientific and technology enabled solutions to biopharma drug development and real-world evidence teams, which are based on insights obtained directly from patients. Our services provide differentiation that helps increase the value of an asset, more accurately measures that value, and maximizes market access and adoption. Our PCE solutions support clinical development and real-world evidence requirements and span the development and commercial lifecycle, starting with early strategy development through results interpretation and dissemination.

Role & Responsibilities

As a Senior Principal, you will help build the Patient Experience Solutions (PXS) consulting practice including development of go-to-market offerings, expanding the PXS team, and work with clients to deliver solutions and provide value added input built around strategic issues. Responsibilities also include ensuring delivery of high levels of client satisfaction and meeting/exceeding assigned revenue targets. You will partner closely with R&D and Commercial IQVIA technologies and COEs.

Essential Functions

  • Develop and enhance the PXS service offerings and build the PXS Consulting team
  • Meets or exceeds assigned revenue targets by developing PXS Offerings and delivering insightful, value-added proposals that address complex client issues.
  • Develops and/or elevates new business opportunities through the identification of follow-on work and new leads.
  • Seeks out and identifying new revenue opportunities at existing and potential clients.
  • Acts as principal owner of client engagements with ultimate responsibility for client satisfaction and delivers high levels of quality/added value.
  • Leads proposal development to ensure actionable, on-target and timely proposals are provided to clients.
  • Provides follow-up with client after project deliverable have been completed to ensure client satisfaction.
  • Provides direction, advice and intellectual leadership to clients and delivery teams.
  • Provides high level input to, and ensures the development of, client reports and presentations and delivers all or significant portions of findings to client.
  • Leads thought leadership and firm building initiatives.

#LI-DNI

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.


IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job posted: 2020-09-18

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