Manager, Software Engineering

Key Accountabilities:

Line Management, Training & Mentoring

• Day-to-day line management of direct reports, including performance and workload management.

• Provide clear training and career development for direct reports either directly or through organizing training support/sessions.

• Conduct regular meetings (one-to-one and team) with direct reports.

• Actively contribute in forums with the global ADPS and MSE group ensuring standards for the department are set and applied across regions.

• Monitor and manage sickness and absenteeism for direct reports.

• Working with other MSEs ensure expectations are set and consistency applied across all ADPS groups.

• Working with MSEs and SEMs, gather and provide feedback to identify training and development requirements.

• Ensure training is delivered and measured for all role-specific tasks to the required standard and performance against these is fed back.

• Performance management and where necessary creation and monitoring of performance improvement plans (PIPs).

• Set objectives and goals; actively measure these for direct reports and regularly feedback on their performance against them. Participate in the PDC process and have meaningful conversations.

• Define client standards and expectations for responsible accounts. Ensure these are communicated to and understood by the client aligned team.

• Compliance with client standards is measured and where necessary refresher training and additional coaching is applied.

• As required, deputise for the client aligned ADPS, VDM, MSEs and SEMs.

• Conduct regular team meetings with key stakeholders aligned to the client aligned accounts.

• Ability to prioritize personal and team workload ensuring deadlines are met.

Quality :

• Ensuring the integrity, security and quality of the teams’ output.

• Ability to work autonomously and with initiative ensuring quality is always put first.

Subject Matter Experts :

• Provide consultancy and problem solving advice to business stakeholders.

• A flexible attitude with respect to work assignments and new learning.

• Knowledge of software development languages and tools.

• Familiarity with the software development lifecycle and testing methodologies.

• Some knowledge of clinical data management process for FDA regulated companies is a plus.

• Familiarity with FDA regulations such as 21 CFR Part 11 and GxP desirable.

SOP & Process Management:

• Help to develop and maintain SOPs, forms, standards, processes and

• systems that relate to Production activities.

• Develop standard solutions and guidelines across generic and client specific requirements.QualificationsSkills required:

• Minimum 8 to 10 years of relevant experience in Software Development.

• Experience of IRT in Programming

• Expertise in any Programming Language (Java or .NET).

• Experience of direct reports’ tasks and departmental SOPs to enable a high enough level of

• competency to be responsible for supervision and on-the-job training within the team.

• A thorough understanding of how the Production Services teams fit into the wider business when delivering IRT to our customers.

• Possesses a solid grasp of the management skills necessary for the management and leadership

of direct and indirect reports