Associate Lab Support Engineer

Pharmaceutical Product Development (PPD)

WI-Middleton-Middleton WI Research Way


PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.  At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Provides system analysis of new laboratory instrumentation, as well as maintenance of existing instrumentation. Assists in the validation and qualification of laboratory instrumentation. Troubleshoots and repairs existing laboratory equipment and interacts with vendors and provides repair and maintenance of analytical instrumentation. Supports laboratory personnel in meeting specific sponsor timelines regarding analytical results.

Essential Functions:

• Performs Performance Qualification (PQ) and repair on deployed instrumentation.

• Coordinates with Operations staff on deployment of instrumentation.

• Performs unit system testing to include IQ (Installation Qualification), OQ (Operation Qualification) and calibration; Performs validation testing as needed.

• Assists in developing Standard Operating Procedures and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.

• Assists the installation of new instrumentation.

• Provides basic operator training to end-users on analytical instrumentation.

• Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.  At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Provides system analysis of new laboratory instrumentation, as well as maintenance of existing instrumentation. Assists in the validation and qualification of laboratory instrumentation. Troubleshoots and repairs existing laboratory equipment and interacts with vendors and provides repair and maintenance of analytical instrumentation. Supports laboratory personnel in meeting specific sponsor timelines regarding analytical results.

Essential Functions:

• Performs Performance Qualification (PQ) and repair on deployed instrumentation.

• Coordinates with Operations staff on deployment of instrumentation.

• Performs unit system testing to include IQ (Installation Qualification), OQ (Operation Qualification) and calibration; Performs validation testing as needed.

• Assists in developing Standard Operating Procedures and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.

• Assists the installation of new instrumentation.

• Provides basic operator training to end-users on analytical instrumentation.

• Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8 years).

Knowledge, Skills and Abilities:

• Working knowledge and understanding of laboratory equipment and foundations of troubleshooting

• Knowledge of mass spectrometry, liquid chromatography, relational databases, and other analytical instrumentation operation

• Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry

• Client focused approach with strong interpersonal skills

• Strong analytical and problem solving skills

• Ability to communicate effective with vendors, clients and all levels of staff

• Attention to detail and ability to multi-task

• Ability to train others

• Ability to work in a collaborative team environment

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideaswith diverse groups of peoplein a comprehensible and reasonable manner.

Ableto work upright and stationary and/or standingfor typical working hours.

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technologywith proficiency.

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8 years).

Knowledge, Skills and Abilities:

• Working knowledge and understanding of laboratory equipment and foundations of troubleshooting

• Knowledge of mass spectrometry, liquid chromatography, relational databases, and other analytical instrumentation operation

• Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry

• Client focused approach with strong interpersonal skills

• Strong analytical and problem solving skills

• Ability to communicate effective with vendors, clients and all levels of staff

• Attention to detail and ability to multi-task

• Ability to train others

• Ability to work in a collaborative team environment

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideaswith diverse groups of peoplein a comprehensible and reasonable manner.

Ableto work upright and stationary and/or standingfor typical working hours.

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technologywith proficiency.

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.


2020-11-19 00:00:00


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