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Senior Business Process Analyst

Charles River Laboratories International Inc (CRL)

Wilmington, MA, US, 01887

Senior Business Process Analyst Req ID #:  87719 Location: 

Wilmington, MA, US, 01887 US At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

  Job Summary Accountable for assisting in end to end product delivery for projects within identified process towers. In addition responsible for business process design, harmonization and efficiency within assigned products and functional areas. Expected to work collaboratively with business user community to understand business needs as well as gather business requirements and articulate for incorporation into project blueprints, overall project delivery and prioritization of work. Assists in the identification of required resources for assigned projects and ensures project is completed to meet business needs while maintaining alignment to global processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide oversight for projects within assigned process tower.

• Understand and create user stories for assigned products or areas.

• Support the planning, execution and preparation of user requirements for projects in assigned areas.

• Provide expertise on continual process improvement as well as prepare the documentation of business processes for assigned areas.

• Continuously update and enhance existing documentation through partnership with subject matter experts (SMEs), process owners and other stakeholders.

• Work with IT, finance and site counterparts to develop and communicate user acceptance testing to validate functional requirements.

• Engage with the training team to ensure training materials have been documented, updated and presented to user groups as needed or as part of product launch or update.

• Review work in queue and provide recommendations for prioritization and overall solution design.

• Work with appropriate stakeholders to proactively identify and evaluate risk associated with business and system integrations and transformations. Help mitigate potential problems with IT delivery, master data, and organizational change management.

• Identify any change management (OCM) areas within assigned work stream and communicate with the OCM team to ensure all areas are addressed.

• Contribute to organic process improvement, scalability and efficiency for functional areas in assigned work streams. Continuously review processes end to end to identify opportunities and pursue process innovation with resolve.

• Present and communicate to all levels of the business and demonstrate an ability to work across various cultures and time zones.

• Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures (SOPs, safety procedures and biosafety protocols).

• Perform all other related duties as assigned. Job Qualifications

• Language: Fluency in writing and speaking in English

• Education: Bachelor’s degree in Accounting/Finance with a Master’s in Business Administration or advanced degree preferred.

• Experience: 5 or more years of combined project management and accounting experience in a large or midsized multinational company. Broad and deep knowledge in finance business processes and technologies, including skills in SAP, and other financial consolidation systems, including global ERP implementations and business process architecture. Experience with a Life Science company a plus.

• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

• Other: Demonstrate a strong command of systems acumen with large ERP experience (SAP preferred). Track record of large transformation implementations. Strong customer service orientation with excellent oral and written skills. Excellent team building skills. Strong ability to collaborate, influents and build consensus.

• Travel: 10-25%

About Corporate Functions 

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

 

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

 

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

 

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

 

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

 

For more information, please visit www.criver.com.

Nearest Major Market: Boston

Job Segment: Business Process, ERP, Biotech, SAP, Management, Technology, Science, Research

Job posted: 2020-12-22

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