Manage teams by adhering to SOPs and aligning actions to the IT mission and vision.
Track time of team members and ensure appropriate allocation of resources.
Manage local budget forecasts and expenditures.
Work with local Human Resources management to ensure / maintain globalisation strategies.
Identify opportunities for improving business operations through more effective use of IT resources.
Contribute to the definition and development of worldwide operating procedures and standards.
Identify opportunities to improve business operations through more effective use of IT.
Prepare proposals or recommendations especially related to improve efficiency and performance of the IT environment.
QualificationsExperience in IT management, and customer service support.
Experience in working in a global organisation.
Excellent problem solving and communication skills.
Ability to work cross-functionally and to negotiate and accommodate a diverse user base.
Experience in the management of global organisation in a highly diverse environment.
Excellent written/verbal skills and ability to work field support and cross-functional issues with other management leaders.
High degree of problem solving skills and negotiation.