Safety Data Analyst - Call center

Laboratory Corporation of America Holdings (Covance)

Manila, Philippines


Job Overview:Strategic Implement consistent, efficient and quality processes to meet timelines and deliverables according to requirements and standard operating procedures - Ensure compliance of operations with governing regulatory requirementsCreate, maintain and assume accountability for a culture of high customer serviceOperational Execute drug safety data management processes – a combination of call intake, call dialogue documentation, peer review, case follow-up, report preparation and submission to regulatory authorities Guide Junior Safety Data Analyst (Voice) in managing voice calls (as required) - Perform any other support activities as assignedTracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources including literature searchAssume responsibility for quality of data processedEducation/Qualifications:

Bachelor’s or Masters in Pharmacy or Life Science or Medical Science or related areaExperience:

Min 2 years of experience in Pharmacovigilance

Call center experience is highly preferred


2020-05-27 09:43:41


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