Associate Director, Medical Innovation Lead, Europe

Associate Director, Medical Innovation Lead 

PURPOSE: The purpose of this job is to facilitate the definition and implementation of innovation for Medical and Scientific Services. 

RESPONSIBILITIES
•    Take approved conceptual innovation ideas and lead cross-functional teams through the innovation process to define new technology and process leading to transformation of the Medical process
•    Lead innovation transformation initiatives, working with IT, Medical Services SMEs, and Innovation Leads, leading to successful implementation of new/revised technology-led processes
•    Define streamlined and innovative standards for each of IQVIA Medical Services key core processes; work closely with global SMEs
•    Work in Business Process Management tool to set up and maintain the processes and their associated documentation (e.g., review and approval workflows, outputs that are filed to the TMF, etc)
•    May perform training on new process or use of Business Process Management (BPM) system
•    Develop/update/maintain process maps to reflect the newly defined processes
•    Work with project teams to develop innovative approach to their unique needs, as applicable 
•    Serve as a resource "go to" person for project teams (e.g., clarification of processes, roles, study management)
•    Perform other ad-hoc duties as required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
•    Thorough understanding of Medical Services SOPs and working practices
•    Experience at being in Study Team Lead role (5 years of recent experience preferred)
•    Innovative, forward thinking
•    Understanding of business teams and their relationship to the innovation process
•    Exceptional business writing skills
•    High level of organizational skills and attention to detail
•    Flexibility to manage several initiatives with changing priorities  
•    Strong people skills
•    High level of responsiveness
•    Adaptable to change; experience in change management
•    Solutions oriented, even when way forward is not clear or initial roll-out is not optimal
•    Ability to integrate teams to work in complex cross-cultural and changing environment
•    Good negotiation, decision-making, and problem-solving skills

MINIMUM REQUIRED EDUCATION AND EXPERIENCE
•    Bachelor’s degree (minimum)
•    7-10 years of Clinical Research experience

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.