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Senior CRA / Site Care Partner in Oncology - Sponsor dedicated

Syneos Health

France-Europe - FRA-Home-Based


Here at Syneos Health, we are looking for a Site Care Partner to work sponsor dedicated to a Top Pharma. You will have the chance to work in exciting studies in oncology. The job location will be Client Based in Paris Area with Home Based days.

The Site Care Partner is the main Sponsor point of contact for investigative sites throughout a study life cycle; accountable for site start-up activities through activation; accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies; accountable for site-level recruitment and operational success, and accountable for safeguarding the quality and patient safety at the investigator site.

The Site Care Partner contributes to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Sponsor pipeline opportunities under supervision. The Site Care Partner is the “face of Sponsor” and therefore accountable for ensuring that sites receive necessary support and engagement, issues are resolved, and Sponsor’s reputation is upheld throughout study lifecycle. Additionally, the Site Care Partner will coordinate with other roles and functions that will interface with study sites (eg. Study Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities.

The Site Care Partner is responsible for site oversight utilizing and interpreting data from analytic tools, in conjunction with country intelligence to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks.


Accountable for site start-up and activation:

Deploy GSSO site strategies by qualifying and activating assigned sites

Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.

Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision.

Maintain a thorough knowledge of assigned protocols

Conduct study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.

Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation. (e.g. PSR, SART, ESRA, SAC, FU Letter, Planisware, ISF/eISF etc.)

Support country specific ICD review and deployment when applicable

Ensure follow up activities completion post PTA and SIV to ensure site readiness for FSFV

Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit

Responsible for relationship building and operational oversight of the site

Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.)

Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study

Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.

Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals (e.g. recruitment, data entry timelines etc.).

Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable

Accountable for study conduct and close-out

Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions.

Review Site Monitoring Reports

Support the site with revision and submission of ICD documents (and amendments).

Working with other roles, maintain system management (e.g., EDC , Shared Investigator Platform, Site Profile and other systems as applicable) at site level ensuring alignment across platforms.

During the conduct of the study, the Site Management Organization Assessment is reviewed with the site, when applicable, on an annual basis following site initiation and updated as needed under DCSO/ Senior SCP supervision. In addition, the SMO Assessment is reviewed and updated when major staffing, contracting, or other significant site changes/issues occur to confirm that continuity and contingency plans are current.

Review and manage site practices that differ from Sponsor practices and liaise with study management and Business Process Owners as needed.

Maintain regular communications with investigator sites to gather status updates, informal and formal performance metrics, and study-level feedback.

Oversight and management of site deliverables to study targets, i.e. data cuts/sweeps, interim analyses, database locks, helping to oversee data is up to date and any other site-facing deliverables, i.e. investigator signatures.

Follow the study oversight plan and proactively put in place mitigations for known/anticipated risks.

Support development and delivery including issue resolution of decentralized capabilities at investigator sites e.g. home health, ePRO, DTP etc.

Assure quality and consistency in the delivery of monitoring

Drive monitoring efficiencies and best practices for study/region/program

Support shaping the local clinical development environment with a goal to enhance Sponsor reputation in scientific leadership.

May act as a Subject Matter Expert on Sponsor systems and processes.

Actively pursue possible efficiencies and develop best practices in the delivery of activities for site performance throughout the life cycle to increase investigator/site satisfaction and strengthen site relationships

Ensures clear and open communication with Study Operations Manager

Support the site monitor to develop positive Investigator relationships throughout the life of the study and escalate any training or compliance concerns with Country Trials Manager and Study Management.



Training and Education:

• Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years experience)

• Proficiency in local language preferred. English is required

Prior Experience:

• Demonstrated experience in site management with prior experience as a site monitor

• Demonstrated experience in start up activities through to site activation

• Demonstrated experience in conduct and close out activities

• Demonstrated knowledge of quality and regulatory requirements in applicable countries

Technical Competencies:

• Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements

• Must demonstrate good computer skills and be able to embrace new technologies

• Good communication, presentation and interpersonal skills

• Ability to manage required travel of up to 75% on a regular basis

• Demonstrated networking and relationship building skills

• Demonstrated ability to manage cross functional relationships

• Ability to communicate effectively and appropriately with internal & external stakeholders

• Ability to adapt to changing technologies and processes

Behavioral Competencies:

• Effectively overcoming barriers encountered during the implementation of new processes and systems

• Identifies and builds effective relationships with investigator site staff and other stakeholders

• Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization


-Competitive remuneration package with excellent benefits

-Commitment to your development and training, with the opportunity to progress your career within a market leading and innovative organization

-Opportunity to work within a successful and rewarding environment

Are you interested?

If you are interested in this role and you believe you would be the right fit, we would be more than happy to hear from you. You can apply online.

To find out more about our company and search and apply for other open jobs please visit our website 


About us:

Why Syneos Health? Join a game-changing company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies, INC Research and inVentiv Health, we bring together more than 24,000 clinical and commercial minds to create a better, smarter, faster way to get biopharmaceutical therapies into the hands of patients who need them most. Evolve in a global company that is always looking for ways to work smarter and more efficiently as the only fully integrated Biopharmaceutical Accelerator. You'll be supported with comprehensive resources based on today's emerging technologies, data, science and knowledge - instead of practices from the past. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment to over-deliver and outperform.


Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitm

Job posted: 2024-04-22

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