Principal Test Engineer (Salesforce)

Principal Test Engineer (Salesforce) Req ID #:  103592 Location: 

Wilmington, MA, US, 01887 Saffron Walden, GB, CB10 1XL Raleigh, NC, US, 27610 US Spencerville, OH, US, 45887 Ashland, OH, US, 44805 Charleston, SC, US, 29407 Mattawan, MI, US, 49071 Horsham, PA, US, 19044 Tranent, GB, EH33 2NE At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

  Job Summary

Responsible for leading the development, implementation and delivery of Salesforce Platform Testing Strategy and its relentless continuous improvement. They will be the principal Salesforce Testing domain expert, thought leader and quality assurance champion, working as part of an integrated multi-functional Agile team. They understand the imperative of an integrated automated approach to Testing within a Digital world and are committed to this vision. They are passionate about technology, excited about the impact of emerging innovations and relish working in a constantly evolving environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, build, implement and maintain a tailored platform/product specific Testing Strategy

• Lead the platform Testing Chapter, building a domain focused collaboration hub, driving innovation and best practice adoption

• As an integral part of the Agile squad, collaborate to continuously improve value delivered, capability and practice, whilst ensuring quality is built into the process

• Identify, develop and implement appropriate value adding Test Automation solutions, embedding continuous testing capability into the delivery pipeline

• Build a detailed understanding of business priorities, product vision and value drivers

• Collaborate closely with SME’s, Designers and Software Engineers to design and execute risk-based, targeted and regression testing coverage

• Work across platforms and chapters to develop and implement robust, structured and efficient enterprise wide testing solutions

• Develop measurement frameworks to enable regular assessment of performance and value, informing and driving an insatiable desire for improvement

• Stay up to date with Testing best practices, industry innovations and trends

• Adhere to pertinent regulatory requirements, company policies, practices and procedures (e.g., SOX, SOP, GLP, GMP, etc.)

Job Qualifications

EDUCATION:

• Bachelor’s degree (B.A./B.S.) in computer science / engineering or equivalent work experience

• Tricentis Tosca - Automation Engineer Level 2 Certification (desirable)

EXPERIENCE:

Essential

• Minimum of Five (5) years in a Lead Testing role (Test Manager, Chapter Lead, Principal Test Engineer etc.)

• More than Five (5) years multi-browser E-Commerce testing experience

• At least Two (2) years Salesforce functional Testing experience – knowledge of the following SFDC platform solutions preferred: Conga Configure, Price Quote (CPQ) and Contract Lifecycle Management (CLM), Sales Cloud, Service Cloud, Service Max, Live Agent (Chat) and Pardot/Einstein

• Agile Testing practitioner with deep knowledge of frameworks/methodologies and use of ALM tools (e.g. Azure DevOps, Jira)

• Understanding of RESTful APIs and proficient in writing tests for them

• Working knowledge of HTML, CSS, XML, JSON and the HTTP protocol

Desirable:

• Experience Testing LIMS systems

• Coding proficiency in one or more object oriented, or scripting languages (e.g. C#, Java, Python, Ruby, Bash, PowerShell, etc.)

• Developing and implementing Performance Testing (Load, Soak, Stress, Volume etc.) strategies and familiar with market leading toolsets

Other:

• Has a growth mindset, is adaptable and embraces change

• Wants to unleash inner self-starter and work in an environment that fosters entrepreneurial minds

• Believes in culture of radical candor, transparency and trust

• Drives and advocates team collaboration to create innovative solutions efficiently

• High Emotional Intelligence (EQ)

• Strong communication skills with ability to communicate complex technical concepts and align and influence organization on decisions

• Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

Job Segment: Biotech, Developer, Manufacturing Engineer, Engineer, Pharmaceutical, Science, Technology, Engineering