1923 Associate Manager, Statistical Programming

The primary role of an Associate Manager is to learn how to lead and manage a team or group. This

includes ensuring successful delivery of his/her direct report’s project deliverables, on time with high

quality. The Associate Manager may also be part of a project team and be responsible for successful

delivery of his/her own project deliverables, on time with high quality. The Associate Manager is

responsible to mentor junior staff. The Associate Manager works under close supervision of the Sr.

Manager, Associate Director or Director.QualificationsKey Accountabilities

• Manage and oversee team activities including appropriate resourcing of staff, staff assignments,

and quality control of project deliverables and timely delivery of project deliverables.

• Monitor performance close interaction with PL/GRO Lead

• Train, mentor and allocate team members according to their ability

• Provide technical support to team members to ensure that they have the required knowledge to

fulfill their duties.

• Check quality of team deliverables (e.g., on site visits, Central File documentation) and take

appropriate remedial action.

• Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled,

experienced and motivated team.

• Maintain an agreed level of productivity/billability and staff turnover.

• Participate in and contribute to Project bids, including client presentations.

• Meet client and business needs to have all projects optimally resourced with suitably

experienced staff.

• Ensure direct reports meet departmental and project productivity and quality metrics by

efficient execution of their project in line with project plan.

• Meet percentage of travel and billability guidelines for staff as appropriate.

• Produce accurate resourcing plans in conjunction with the appropriate Project Team Members.

• Provide consultation, facilitate metrics collection and develop action plans in conjunction with

Management/Project Leadership/Leads to keep project on time and within budget.

• May be responsible for own assignments as project team member. This includes taking the role

of a senior level contributor on a project team and ensuring high quality and timely delivery of

own deliverables.

• May be responsible to coordinate client or account activities for department or function.

• Prepare and submit weekly study specific status reports to Project Team, Sponsors and

management and attend project team meetings.

• Serve as an ongoing liaison with Project Team, Sponsor and management regarding

performance of direct reports.

• Manage and develop the team to ensure their performance meets and or exceeds both the

business and their own personal goals/objectives

• Maintain a positive, results orientated work environment, building partnerships and modeling

teamwork, communicating to the team in an open, balanced and objective manner

• Participate in formal staff review processes e.g. performance and salary reviews to corporate

standards and timescales.

• Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good

Clinical Practices, Regulatory Agency requirements, and Parexel WSOPs.

• Participate in PXL and department system/standards improvement activities.

• Support efforts for generating business leads (client networking, public speaking, etc.).

• Complete routine administrative tasks in a timely manner (e.g. timesheets, metrics, travel

expense claims

• Departmental or Project tasks as assigned.

Skills

• Demonstrated ability to successfully manage a full workload across multiple-projects.

• Excellent interpersonal, verbal and written communication skills (including experience in

making presentations at conferences, meetings, training sessions)

• Client focused approach to work

• A flexible attitude with respect to work assignments and new learning

• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with

attention to detail

• Ability to work in a matrix environment and to value the importance of teamwork.

• Comprehensive knowledge of relevant software: Windows, Word, Excel, Outlook.

• Good negotiation skills

• Excellent analytical and problem-solving skills

• Ability to lead a “virtual” global team as required