Associate Director, Laboratory Operations

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

Job Overview

Directs, establishes, and plans the overall policies and goals for the laboratory. Works closely with the staff, department directors, to ensure the highest standards of quality and service are maintained. Writes and updates procedures and manuals as needed and reviews them annually to ensure that employees have current information needed to perform tests and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Perform work in accordance with ICH E6 Guideline for Good Clinical Practice.

Responsibilities

• Develop and implement diagnostic and analytical procedures
• Evaluate laboratory information
• Report results in accordance to protocols mandated by the regulatory requirements
• Maintains medical laboratory equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures
• Responsible for the development, maintenance and monitoring of the budgets for all designated work units
• Administers departmental personnel management programs to include, but not limited to: interviewing prospective hires, hiring, counselling and discipline of employees, performance appraisals

Minimum required education and experience

• Bachelor's Degree medical laboratory science or related field.
• Master’s degree in business administration (Preferred)
• Min. of 5 years’ progressive experience in lab supervision and management
• Min. of 2 years’ experience in management with financial responsibility

Required knowledge, skills and abilities

• Good understanding of legal and regulatory issues
• Knowledge of Laboratory theory, procedures, practices and equipment
• Thorough knowledge of possible hazards/necessary precautions/remedial measures in the treatment and care of patients through Laboratory Services
• Excellent communications skills required, both verbal and written

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.