Senior Director, Clinical Data Management

Job Overview

• Lead Data Management office(s) to efficiently produce databases that meet customer requirements and company financial objectives.

Essential Functions

• Manage a large Data Management office (150+) or multiple Data Management offices.

• Consolidate resource requirements and define staffing needs that ensure project objectives can be met while maximizing utilization, realization and minimizing costs across offices.

• Manage operating expenses through efficient travel, space utilization, appropriate use of temporary/contractor staff and mix of data management professionals.

• Define staffing needs based on hard backlog and strategic plan for region.

• Define and implement department objectives consistent with broader regional and global objectives.

• Provide strategic technical advice to improve performance and profitability across offices, functions, and customers.

• Monitor quality and efficiency across offices to identify trends and opportunities for improvements.

• Ensure sharing of learnings across offices. Define strategies for new processes and technology at either regional or global level.

• Identify data management and technology trends with competitors, customers and vendors.

• Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work.

• Work with peers regionally and globally to define and implement training strategies.

• Mentor staff members to develop Data Management, drug development and business expertise.

• Manage customer relationship with account managers, functional heads and customer functional peers.

• Provide operational input into proposals for large programs and strategic partnerships. Provide input to costing algorithms and standard proposal text.

• Lead customer meetings and strategic discussions. Place projects based on staffing levels and hard backlog, technology requirements and customer relationships.

• Actively assess and manage project realization. May serve on Customer Steering Committee or as strategic liaison for Data Management.

• Manage staff in accordance with organization’s policies and applicable regulations.

• Responsibilities include planning, assigning, and directing work appraising performance and guiding professional development rewarding and disciplining employees, addressing employee relations issues and resolving problems.

• Approve actions on human resources matters.

Qualifications

• Bachelor's Degree  Required

• Advanced knowledge of Data Management processes and systems including new technologies.

• Advanced knowledge of business processes.

• Proven leadership skills.

• Outstanding written and oral communication skills.

• Outstanding negotiation, decision-making, and problem solving skills.

• Excellent organizational skills and demonstrated ability to delegate and monitor quality of outputs.

• High capacity with ability prioritize and manage multiple tasks simultaneously.

• Excellent interpersonal skills.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

• Advanced knowledge of Data Management processes and systems including new technologies.

• Advanced knowledge of business processes. Proven leadership skills.

• Outstanding written and oral communication skills.

• Outstanding negotiation, decision-making, and problem solving skills.

• Excellent organizational skills and demonstrated ability to delegate and monitor quality of outputs.

• High capacity with ability prioritize and manage multiple tasks simultaneously.

• Excellent interpersonal skills.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.