SEND Project Coordinator

SEND Project Coordinator Req ID #:  127391 Location: 

Senneville, Quebec, CA, H9X 3R3 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.   

  Job Summary  

Responsible for the verification and the alignment of SEND inclusion in study costings/Statement of Work (SOW) with study protocol/amendment/clients’ specifications. Responsible of follow ups from time of study award notification to shipment of the last SEND deliverable. Responsible to maintain study file up to date including filing of study related documents.  Coordinate with Client Services, Operations, SEND Management and schedulers to ensure SEND pricing information is adequately included and communicated to Client Services and that all SEND deliverables information is communicated to the SEND schedulers. Management of the Global SEND mailbox.

  Essential Duties and Responsibilities :

  To ensure that the SEND team is receiving a copy of the study contract when SEND services are needed. To understand content of client contracts and study outlines to determine the work needed for SEND data preparation. To conduct detailed review of the SEND portion of the contract and ensure that it is aligned with the study protocol/amendment and/or client’s requirements and the SEND pricing list as defined in the SEND for Client Managers guide.  To conduct random detailed review of SEND deliverables/study and planned project costs on a monthly/quarterly/yearly basis, and report variances to SEND Management and Client Services. Responsible to communicate discrepancies to Client Services and/or Study directors to clarify and take the needed actions to align SEND charges with the required SEND services. To closely collaborate with the SEND schedulers to inform them about new/updated SEND demands. To inform Client Services to prepare an ASOW (Additional Statement of Work) to reflect a change upon notification of additional or deleted SEND deliverable by SEND schedulers, Study Director, and/or Client. To inform Client Services about percentage of achievement so corresponding revenues can be charged to the client, upon cancellation of ongoing SEND packages. To work with Client Services and Client Alliance Managers to obtain needed information about SEND deliverables to answer/provide client’s requirements. To monitor, make recommendations and develop solutions for any roadblocks that would inhibit a change to costing (i.e., changes of SEND scope, last minute request, lack of collaboration from one of the involved parties).  To provide feedback/suggestions on template structure/content and necessary updates. To manage emails received via the Global SEND mailbox (review, take actions or dispatch to the right recipient, file and follow up as needed) To consistently deliver high-quality services to internal and external customers and manage customer expectations effectively. Ensure compliance with departmental policies, practices, and procedures (SOPs, guidelines) Perform any other related duties that may be assigned. Job Qualifications :

  Education: Associate degree (A.A. /A.S.) or equivalent in scientific support/business or administrative or related discipline.  Advanced education preferred. Experience: A minimum of 1-2 years of relevant experience in project management in a laboratory or contract research organization (CRO). An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Proficiency knowledge of computer software (MS Office, with Excel). Excellent communication (oral and written) and interpersonal skills.   Great attention to detail. Ability to work well in a team environment.   Good problem solving and analytical skills. Ability to work under time constraint and adapt to changes.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

About Safety Assessment

Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market.  Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities. 

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

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