Project Manager Client Services

Project Manager – Client ServicesOslo, Norway12-month fixed term positionHow will you make an impact?Dynabeads products produced in Norway are used in break-through technologies, lifesaving assays and clinical applications. Our customers are world leading pharma and diagnostics companies which have chosen us as their business partner. We offer a unique possibility to work with one of the most exciting products within biotechnology. Our organization is developing and we guarantee an interesting and challenging position in an international environment with opportunity for professional and personal growth. Our Norway site is certified as a Great Place to Work, last year’s winner of the Norwegian Research Council’s Innovation Prize, the winner of Norwegian Tech Award, and the winner of “Norges Smarteste Industribedrift” in 2018.When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.What will you do?For this 12 - month fixed term position we are looking for colleague to join our driven team of 9 to meet increasing demand for customer connection. In this role you will be the single point of contact for a given portfolio of customers within the Sample preparation OEM business and handle daily coordination of customer requests related to purchase orders, product forecasts, shipment follow-up, and coordinate and manage troubleshooting.The position involves cross functional collaboration and coordination as well as close contact to field business development and strategic market development.Discover Impactful Work:At Thermo Fisher Scientific, we work for the right reasons in the right way, and our culture is highly characterized by pride. We are proud to work with Norwegian technology that contributes to saving lives, proud of our product portfolio, our relationships with customers and proud of our mission to make the world healthier, cleaner and safer.Your day-to-day responsibilities:• Process owner for new portfolio customers products• Ensure customer requests flow smoothly into and through the entire order cycle• Coordination of appropriate legal documents • Engage with Operations/R&D for input as required• Escalation of issues and concerns to the leadership team within OEM IVD businessWhat do you need to succeed?The successful candidate should have the following skills and experience:

• Relevant experience gained from a similar working environment
• Ability to understand complex customer issues and be solution oriented
• Problem solving capabilities and a drive to deliver solutions
• Excellent presentation and communication skills
• Ability to balance and prioritize responsibilities in accordance with business and customer needs and strong time management skills
• Strong interpersonal skills and a “can do” attitude that contributes to a great team spirit and confident collaboration with our customers.
• Agile and enjoy learning new things
• Fluent English is essential for the role.
• You will be based in our Oslo offices

What we offer:

• Join a fun and diverse work environment where you will be developing skills and abilities through continuous learning
• Opportunity to work with the best teams in the industry within a company that willingly invest in innovation and technology
• A career in an international company with a global impact

Join a team of 125,000+ colleagues, where we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.We look forward to receiving your application, including a cover letter and CV in English. http://jobs.thermofisher.comApplication Deadline: 16th MarchQuestions?Please contact Sr Recruiter Victoria Johansson Beverly at victoria.johansson@thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.