Payment Processor

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Job Overview:

The payment processor is responsible for processing investigator grant payments and providing best-in-class customer service to Global Payment Services team in support of domestic and international study payments.

Essential Functions
• Approval of investigator grant payment recommendations based upon funding
• Process investigator grant payments and deliver these payments to domestic and international research sites
• Troubleshoot system issues with IT when errors occur
• Assist Senior Payment Processor with Tracker and Ticket volume where appropriate
• Provide customer support with investigator sites on outstanding checks, inclusive of SSAE16 Control report
• Provide customer support to the Payment organization as needed to resolve payment issues
• Provide payment support to the global payment services team
• Other duties as assigned

Qualifications
• High School Diploma or equivalent HS Diploma or equivalent required. Req
• Bachelor's Degree Bachelor’s Degree in Accounting, Finance or Business Administration preferred.
• Minimum 1-3 years’ accounts payable experience
• Experience using SAP-Business One or another similar ERP system required
• Knowledge of foreign currency a plus
• Knowledge of clinical trial process a plus
• Strong PC skills (i.e. Microsoft Office)
• Strong organizational skills
• Strong interpersonal communication skills are a must

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.