Associate Director, Clinical Operations

Monitor performance by close interaction with project

leadership/functional leadership/client and may also be required

ensure that ongoing/revised project documentation and

correspondence is accurate and complete.

• May be responsible for own assignments as project team member.

This may include but not limited to taking the role of a senior level

contributor on a project team and ensuring high quality and timely

delivery of own deliverables, generating study specific status reports

for study teams, Sponsors and/or management, and attend project

team meetings as required at the project level

• Provide expertise and consultation, facilitate metrics collection and

develop action plans in conjunction with Director/Project Leader/Lead

to keep projects on time and within budget

• Manage and oversee team and departmental activities including

appropriate resourcing of staff, staff assignments, quality control and

efficiency of project deliverables.

• Produce accurate resourcing plans in conjunction with appropriate

Project Team Members, including but not limited to facilitating

appropriate resource identification and assignment, and monitoring

resource needs throughout the project as needed

• Act as executive oversight of a large project where applicable

• Provide technical support to team members and managers to ensure

that they have the required knowledge to fulfill their duties

• Ensure direct reports meet departmental and project productivity and

quality metrics by efficient execution of their project in line with project

plan and ensure quality check of department deliverables (e.g., site

visits, Central File documentation) and take appropriate remedial

action

• Meet and aim to exceed client expectations by recruiting, retaining and

developing a skilled, experienced and motivated team

• Undertake the full range of duties relevant to the leadership,

management and development of the team to ensure their

performance meets and or exceeds both the business and their own

personal goals/objectives. Determine training needs and collaborate

with appropriate learning and development organization to ensure

availability of appropriate training.

• Ensure team members improve their efficiency and effectiveness at

prioritizing work and improving performance evidenced by the work

produced, client feedback, audit results and QC measures

• Participate in formal staff review processes e.g. performance and

salary reviews to corporate standards and timescales

• Work with senior departmental management in developing managers

and ensuring a talented pipelineQualificationsSkills:

• Excellent interpersonal, verbal and written communication skills (including experience in making

presentations at conferences, meetings, training sessions)

• A flexible attitude with respect to work assignments and new learning

• Excellent analytical and problem-solving skills

• Strong computer knowledge including but not limited to Clinical Trial Management Systems

(CTMS), Electronic Document Management System (EDMS), EDC, IWRS, and MS-Office

products such as Excel and Word

• Good experience in working in a matrix environment and value the importance of teamwork

• Ability to manage Managers and lead a global, “virtual” team

• Strong ability to successfully manage a full workload across multiple and varied projects/tasks

with enthusiasm and prioritize workload with attention to detail

• Outstanding negotiation, influencing and organizational skills

• Client focused approach to work

• Strong ability to manage and motivate direct reports and wider team.

Knowledge and Experience:

• Significant work experience including substantial management experience and knowledge in

clinical research industry.

Education:

• Educated to degree level (biological science, pharmacy, or other health-related discipline

preferred) or equivalent nursing qualification or relevant clinical other equivalent experience.