Human Resources Specialist, Global Services Team

Parexel is currently hiring a Human Resources Specialist for our Global HR Services Centre Team in Berlin, covering Germany, Austria and Switzerland

The HR Specialist acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The specialist is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

During the period of COVID19 Restrictions in Germany, this position will be 2-3 days from the office and the remainder from home. Once restrictions lift, this will revert to being a full time, office based position in Berlin.

HR Service Delivery Support

Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions. Provide high level administrative and systems related system support. Participate in international projects and cross-functional initiatives. With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts.

Data Privacy, Data Management, Record Keeping

Responsible for maintaining accurate files and records in compliance with company and local/country requirements. Generate difficult reports. Track and report out on various requirements

Communication Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general. May create and manage broadcast communications related to available services and systems.

Other Other duties as may be required.QualificationsFluency in German and English required. Minimum 1.5 years + experience in HR Administration. Experience with Workday advantageous. Ability to work effectively across departments and cultures. Working knowledge of the role HR plays in the overall HR processes. Very good written and oral communication and organizational skills. Comfortable working with HR systems and applications. Ability to learn and navigate complex HR supported systems and processes. Previous experience of working within international environment.