QMS Quality Associate

<h2≥Job Overview:</h2≥<ul≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Interact proactively with Clients to introduce program, receive feedback</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Continue developing skills in trend analysis on data to identify areas for improvement and share with management to improve related business processes</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Conduct effective Root Cause Analysis, and train others</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Ensure timely resolution of client concerns or complaints</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Identify and escalate ideas for improvement within the Quality Management Systems Team</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Assist the Quality Assurance team with other duties as assigned</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Ensure Regulatory Compliance and Quality Assurance (RC&QA) responsibilities, as indicated in applicable controlled documents, are followed</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Performs other duties as assigned.</span≥</li≥</ul≥<h2≥Education/Qualifications:</h2≥<ul≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Bachelor of Science/Arts (BS/BA) </span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Experience may be substituted for education. For example, a two-year Associate degree plus 2 years’ applicable experience may be substituted for a BS/BA degree.</span≥</li≥</ul≥<h2≥Experience:</h2≥<ul≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥4 years of experience in a regulated organization</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Ability to perform advanced computer skills and learn new programs (e.g., Word, Excel, PowerPoint).</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Knowledge of Database and Data Analytics applications</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Knowledge of regulatory requirements. </span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Ability to train one/one and large groups.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Skilled in concise writing. Writing should require no external review or edit.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Six Sigma or Lean Six Sigma GB or BB Certification.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Ability to effectively communicate at multiple levels of management, senior scientists and support teams.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Understanding of customer processes and requirements.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Excellent client interfacing skills.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Excellent conflict management skills.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Ability to work independently with very little supervision.</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Demonstrated creativity and flexibility in problem solving and decision making</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Demonstrated interpersonal and facilitation skills</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Demonstrated ability to balance many priorities simultaneously</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Skilled in presentations and leading meetings</span≥</li≥<li style="margin-left: .25in;"≥<span style="font-size: 11.0pt;"≥Experience with leading Root Cause Analysis</span≥</li≥</ul≥