Field Service Engineer - Novasyte

Qualified Pharmacy Technicians or Field Service Technicians will be tasked with safely and efficiently uninstalling system hardware and installing requested computer systems and hard drives on a medical dispensing machine. This role is an ongoing contract role with national and regional travel to support accounts requiring field visits. Any work that is completed must also be appropriately documented and reported.

Responsibilities:

• Assist with the installation and implementation of drug dispensing machines in the acute care setting

• Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently

• Collect data bases from various Instruments using proprietary gateway solutions and run the data in a tool that will then compile the information for group consumption

• Assist with administrative tasks to help coordinate logistics to support any mitigation plans.

• Collect, record, and report data to assist with presenting results and findings to team members

Advantages & Value

In addition to working with a company that strives to provide employee growth and opportunity, employees have the opportunity to:

• Develop strong leadership and educator skills and interact with peers in the healthcare setting without patient care responsibilities

• Be at the forefront of cutting edge medical device technology

• Gain professional growth and exposure to medical device industry

Preferred Qualifications:

• Biomedical Technician Degree Preferred

• Certified Pharmacy Technician Preferred

• Leadership experience preferred

• Hospital experience preferred

• Drug dispensing experience preferred

Job Requirements:

• Hospital or Industry Experience as Pharmacy Technician or Field Service Technician

• Four or more years in healthcare environment with technical (systems) involvement or six or more years with other computerized system applications

• Ability to travel 100%

• Must have proficient PC skills (Microsoft Office package).

• Ability to assemble and disassemble equipment and devices

• Ability to assemble and disassemble equipment and devices

• Possess strong time management skills and the ability to work under a deadline

• Ability to work in a group setting and possess strong professional acumen

• Must have effective communication and customer service skills including technical writing and the ability to manage complex technical conversations via telephone.

FT1

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.