Commercial Compliance Global Migration Owner & Subject Matter Expert

Job Overview:

• Works directly with IQVIA stakeholders and/or clients to provide value added input on their strategic issues.
• Identifies new business development opportunities, and manages commitments for services delivery, managed service, or implementation oriented client projects.
• Ensures high levels of client satisfaction.
• Works within an area of expertise, region or with specifically identified clients, for an assigned delivery or technology portfolio.
• Meets or exceeds assigned revenue/EBITDA targets.

The Commercial Compliance Global Migration Owner and Subject Matter Expert will:

• Be accountable for the overall global strategy, operations, and execution of the Commercial Compliance Migration effort, supported by the Global Compliance Product team and Global Compliance Delivery teams 
• Inclusive of, but not limited to, reporting and owning metrics against targets, prioritization with stakeholders, and financial and budget tracking 
• Scope includes full suite of Compliance offerings including Transparency, HCP Engagement and Grants/External Funding 
• Conduct and lead client demos, providing context and solutioning to customers on their business processes and use cases mapping to the new Compliance products 
• Participate in client facing discussions, both pre-sales and during project execution to support account owners  
• Serve as an escalation point for Compliance migration projects from client or RBU/Country stakeholders 
• Build relationships with additional teams contributing to the migration of Commercial Compliance products, including Delivery, Product, Account Management/PMO, RBU stakeholders, and offshore technical delivery centers  
• Liaise with the Commercial Compliance Global Product team, to understand and contribute to the product roadmap plans, as it relates to migration requirements or dependencies 
• Liaise with the Commercial Compliance Global Delivery team, to indirectly oversee the execution/delivery of client migrations 
• Drive effective partnership with internal Regional and Global stakeholders to report status, escalate roadblocks and align on strategy moving forward for successful client migrations 
• Participate in the business development process and contribute to the revenue growth by supporting Compliance sales efforts for the US region 
• Serve as a subject matter expert and/or provide industry expertise and best practices through client-facing discussions and workshops 
• Provide insights and thought leadership to the Compliance and US organization 

Skills & Experience:

• 10+ years' experience managing Client Engagements and/or Product or Business Development, with 5+ of those years in a leadership position 
• Experience leading in a multi-faceted, global enterprise (Pharmaceutical/ Management Consulting/ Enterprise Software sectors preferred) 
• Experience with Commercial Compliance Technology preferred
• Strong leadership skills and the ability to collaborate/partner with and/or develop a team of geographically dispersed direct reports 
• Demonstrated success building effective relationships with a broad spectrum of internal and external stakeholders, including senior leaders and associates across different functions 
• Proactive leader who embraces accountability for team and organization success 
• Thrives in a fast-paced environment and able to match stakeholder expectations to urgently deliver exceptional results 
• Ability to balance competing priorities and to advocate for team 
• Deep knowledge of SaaS business model and end-to-end delivery model, with specific expertise in Implementation 
• Robust experience delivering SaaS and complex IT solutions  
• Outstanding communications, problem solving and project management skills 
• Knowledge of Healthcare/Life Sciences Industry a plus 
• Experience in global roles; understanding of cultural sensitivities and time zones required. Fluency in English required 
• Flexible, periodic travel for internal and client meetings 

Essential Functions:

• Directly responsible for generating new revenue opportunities and for account planning and strategy.
• Meets or exceeds assigned revenue targets.
• Maintains in-depth and extremely current knowledge of client/business strategies, business issues and relationships.
• Remains up to date with current trends in technology services and provides direction to anticipate and identify business challenges and issues.
• Contributes to the enhanced awareness of IQVIA.
• Has responsibility for managing a distributed team covering Business Analysis, Technical Delivery and Project Management.
• Has responsibility for P&L management and people/talent development to meet business growth and changing priorities.

Qualifications:

• Bachelor's Degree  Req
• In depth and long standing relationships with IQVIA commercial stakeholders, client companies or technology providers/partners, especially at a senior level.
• Deep expertise in one practice area, yet has demonstrated capabilities across multiple practice areas.
• Experience leading cross functional and geographically spread teams in delivering commercial technology services projects of significant size and scope.
• Proven business development skills.
• Has broad knowledge of the industry.
• In-depth understanding of IQVIA data assets, master data management, and IQVIA core offerings.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Knowledge and understanding of the fundamental processes of business, their interaction and the impact of external/internal influences on decision making, growth and decline.
• Knowledge of consulting methods, tools and techniques, related to functional area.
• Knowledge and understanding of the marketplace and professional/trade associations key people and companies.
• Demonstrated strategic thinking and planning and change management skills.
• Excellent interpersonal and networking skills.
• Values people’s opinions and encourages knowledge sharing.
• High level of energy, drive and enthusiasm.
• Able to manage complex relationships and juggle priorities.
• Ability to profitably price engagements.
• Has strong client relationship and influencing skills.

#LI-ATASCA

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.