Sr. LMS Administrator - SuccessFactors exp. required(REMOTE)

Sr. LMS Administrator - SuccessFactors exp. required(REMOTE) Req ID #:  201566 Location: 

Wilmington, MA, US, 01887 US For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.    Job Summary The Senior Learning Management System (LMS) Administrator is responsible for: implementing and maintaining an LMS at company sites worldwide; the day-to-day operations of the Learning Management System (LMS), including the definition and application of company policies and best practices; training other LMS administrators and users; editing and publishing learning content; ongoing system improvements; resolution of system issues; generating reports; and assisting learners with troubleshooting issues in accessing and leveraging learning resources.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

•    Implement a global learning management system; manage legacy learning systems.

•    Identify user roles, granting access and role-based user permissions; maintain client portal and posting accuracy; create custom certification of course completion; and run reports.

•    Provide LMS training for personnel based on role and system access.

•    Upload, track, and maintain consistency of eLearning courses, materials and workshops that the company offers to employees and to external clients through Insourcing Solutions SM

•    Oversee global processes for course creation and implementation, learning path/assignment, content updates, and maintenance.

•    Identify and fix LMS issues concerned with LMS design, infrastructure, or configuration; address learners' issues; consult with vendors as needed.

•    Develop standard operating procedures (SOP); implement and sustain best practices and quality throughout the company; verify and document compliance with LMS and training course standards and policies; harmonize procedures across company sites.

•    Lead continuous improvement initiatives by building healthy relationships and exchanging information with trainers, other LMS administrators, talent management team, and project managers from informational technology (IT) system support resources and business groups. Job Qualifications

MINIMUM REQUIREMENTS:

•    Bachelor's degree in instructional design, education, information systems, or other related fields.

•    5+ or more years of relevant experience with eLearning methods or training and developing of employees.

•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

•    Success Factors LMS experience

•    Demonstrated ability to enter data, analyze and troubleshoot technical problems, manage projects. 

•    Demonstrated leadership and interpersonal skills.

•    Strong communication written and verbal skills.

•    Proficient in MS Office Suite.

•    Computer skills, commensurate with Essential Functions, including the ability to learn a validated system.

•    Ability to work under specific time constraints.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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