Pre-Analytical Services Associate (Future Opportunities in San Juan Capistrano, CA)

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

PURPOSE

To assist the Supervisor, Pre-Analytical Services in the following accountabilities as required.

RESPONSIBILITIES

• Enter data from standard and more complex VSK patient information forms and remanding material requiring further clarification.
• Apply quality control (QC) labels to the appropriate patient information forms.
• Review standard and more complex patient information forms for quality control purposes after accessioning is complete.
• Ensure that patient forms which have been quality checked have been removed from the requisition QC queue in a timely manner.
• Investigate, resolve and remove standard and more complex entries from Lab Operations’ data clarification queues.
• Perform resolution desk duties as applicable.
• Register any late arriving specimens. Accession patient forms.
• Ensure that LRMS requests are dealt with in a timely manner.
• Provide cover for Senior Laboratory Operations Associate when and as required.
• Maintain printers as needed.
• Enter reference lab results data into the database system as applicable.
• Manage work sheet creation and end of accessioning functions.
• Assist in resolving pending tests and/or cancel/re-select laboratory analyte tests, where required.
• Review, action and close any ad-hoc requests assigned.
• Assist in the training of less experienced Laboratory Operations staff on relevant job function procedures.
• Provide support to line management in any tasks applicable to the daily running of the department.

All responsibilities are essential job functions unless noted as nonessential (N).REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES

• Good working knowledge of relevant procedures
• Ability to liase with internal departments
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• High school diploma or educational equivalent and 1 year relevant experience; or equivalent combination of education, training and experience

PHYSICAL REQUIREMENTS

• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Extensive use of keyboard requiring repetitive motion of fingers
• Regular sitting for extended periods of time

EEO Minorities/Females/Protected Veterans/Disabled

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.