Supplier Services Coordinator 2

Job Overview

As a team member, you´ll participate in recruiting suppliers, administrating data collection and compensation programs.

Essential Functions

• Initiates call to suppliers using a prepared selling strategy
• Promotes suppliers participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample designed for all assigned panel segments
• Initiates follow up calls  with panels to achieve maximum rates of return
• Receives and processes all incoming calls from panel
• Prepares and mail hardcopy data collection documents to assigned panel
• Administers electronic data capture strategy to assigned panel
• Educates and motivates data supplier to comply with study guidelines
• Investigates, resolves and processes panel incentives in order to facilitate timely receipt of compensation
• May work cross-functionally with coding team to resolve data quality issues
• Provides recruiting/interviewing support in completion of special projects/studies
• May manage and maintain all supplier related information

Qualifications

• High School Diploma or equivalent  Req
• Strong  knowledge of IQVIA core products, customer account management, and IQVIA information solutions /consulting services portfolio.
• Strong communication and servicing skills and the ability to negotiate.
• Ability to proactively identify complex problems and needs and develop solutions/recommendations to solve problems.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.