Associate Manager, Clinical Operations-FSP

<h2>Job Overview:</h2><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Arial',sans-serif; font-size: 10pt;">At Labcorp, you can make a difference by helping to deliver life-saving and life-enhancing medicines to people around the world. Our commitment to this mission has resulted in Labcorp’s impressive history of company stability and growth. We’ve achieved these results by fostering a work environment that encourages, develops and leverages our team’s capabilities.</span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Arial',sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Arial',sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0cm 0cm 0pt;"><strong><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Labcorp</span></strong><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;"> is a leading global drug development services company and we provide support to the Pharmaceutical and Biotechnology industries. <br /><br />You can make a difference by helping to deliver life-saving and life-enhancing medicines to people around the world. Our commitment to this mission has resulted in Labcorp’s impressive history of company stability and growth. We’ve achieved these results by fostering a work environment that encourages, develops and leverages our team’s capabilities. </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">This is your chance to become part of a team that helps to bring miracle of medicine to market sooner.</span></p><p style="margin: 0cm 0cm 0pt;"> </p><p style="margin: 0cm 0cm 0pt;"><strong><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">People Responsibilities:</span></strong></p><ul style="margin-top: 0cm;"><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Responsible for the supervision of assigned direct reports </span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Responsible for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and “Shoves & Tugs”</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Responsible for appropriate management and resolution of performance issues</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Measure performance indicators for assigned staff within Clinical Operations.</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Identify individual training needs and assist in the conduct of training and development efforts, regionally</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Conduct on-site Accompanied Field Visit activities (Evaluation and Quality Control Visits) for Clinical Operations staff</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Effectively communicate management strategies, policies and procedures in conjunction with leadership teams </span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Develop and maintain effective relationships with management team to manage Clinical Operations staff in a matrix environment.</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business.</span></li></ul><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0cm 0cm 0pt;"><strong><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Indicate the number of:</span></strong></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Direct Reports: Between 10 and 20 Clinical Operations Staff dependent upon business need</span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Indirect Reports: None</span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0cm 0cm 0pt;"><strong><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">GCP Oversight Accountability</span></strong></p><ul style="margin-top: 0cm;"><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Has GCP oversight of direct reports by ensuring GCP training is executed, understood and implemented.</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Identify and escalate GCP issues identified through regular interactions with direct reports and conduct of Accompanied Field Visits</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Ensures training record compliance with training matrix and ensures training records are up to date</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Provide input to relevant SOPs and standard plans/templates for use by Project Management and Clinical Operations staff.</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Assist with on-boarding of new direct reports ensuring GCP training before monitoring begins</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Hold Clinical Operations staff accountable for GCP issue escalation to the management team, the sponsor and QA, as appropriate.</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Hold Clinical Operations staff accountable for compliance with project plan and adherence to contract obligations in Source Data Verification, Monitoring Visit cycles, Trip Report quality and on time deliverables</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Coach Clinical Operations staff to own effective Investigator relations and Investigator oversight at the local level.</span></li></ul><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;"> </span></p><p style="margin: 0cm 0cm 0pt;"><strong><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Productivity/Financial Management</span></strong></p><ul style="margin-top: 0cm;"><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Communicate status of assigned workload for metric reporting</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Perform weekly review of direct report billable hours and associated utilization per the quarterly and annual budget plan, and escalation of outliers to management team for mitigation </span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Escalates available workload hours, in context of project allocation, supply and demand, to management team</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Adheres to global tools for monitoring and utilization forecasting</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Engage in Resource management activities for direct reports</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Assist with staff recruitment through screening and interviewing</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Financial authority in accordance with current signature approval matrix</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Accountable for expense management, expense report approval and compliance with Travel Policy of direct reports</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Liaise with internal and external customers in relevant process improvement initiatives, including Six Sigma</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Encourages use of standardized processes and tools in alignment with associated policies to ensure efficiency and productivity</span></li><li style="margin: 0cm 0cm 0pt; color: #000000;"><span style="font-family: 'Tahoma',sans-serif; font-size: 10pt;">Schedule Accompanied Field Visits to ensure costs are in alignment with regional budget.</span></li></ul><p style="margin: 0cm 0cm 0pt;"><span style="font-family: 'Arial',sans-serif; font-size: 10pt;"> </span></p><h2>Education/Qualifications:</h2><p style="margin: 0px;">familiar with JGCP</p><p style="margin: 0px;">business level English</p><p style="margin: 0px;">Bachelor degree or above</p><h2>Experience:</h2><p style="margin: 0px;">at least 10years experience for clinical operations</p><p style="margin: 0px;">lead experience</p>