Sales Force Effectiveness Manager

Manager, Sales Force Effectiveness

In this role, you will be a critical member of the Global Commercial Excellence & Insights team, working directly with and in support of global sales leadership teams. The role requires a keen ability to understand and manage data, but more importantly, explain the nuances of the data in a clear and meaningful way.

Main Accountabilities:

• Enhance and maintain customer financial dashboards developed for regular reporting
• Manage the back-end dashboard framework and elements including data templates, database and model, and Excel macros
• Be able to support global stakeholders in explaining the nuances of the data to help them understand the business
• Be able to articulate data processes, frameworks, sources and insights in a concise manner
• Be able to support global sales stakeholders with additional data requests related to Sales, Revenue, Pipeline, and others
• Be the point person for the Quarterly Incentives data; analyze, manage, and enhance the global compensation plans and process
• Support additional reporting requests from key stakeholders i.e. request to pull different cust of the data but also create programmatic solutions in a proactive manner
• Support annual and mid-year global account planning process for large & mid-size accounts
• Support OR process including data pulls, customer analysis, and desk research

Qualifications:

• Bachelor’s degree and around 5 years’ experience in Sales Operations/Analytics or Commercial Effectiveness role
• Expertise in MS Excel including macros, Hyperion, MS Access and Salesforce is a must, Power BI is optional
• Experience working with large datasets including ability to merge multiple data sources in a consistent format
• Creation of models supporting sales effectiveness initiatives
• Ability to build great relationships and comfortable working with sales leadership/senior stakeholders within IQVIA
• Strategic thinker with strong problem solving, analytical, project management and planning skills
• Demonstrated ability to apply analytical skills, with the capability to provide actionable information through data analytics and metrics, preferably via PPT presentations too
• Excellent written and verbal communication skills, client-facing experience is a plus
• Experience in navigating complex organization and offering portfolio.
• Hands-on person capable of working and collaborating within a global matrix organization
• Experience in global roles; understand cultural sensitivities and time zones preferred
• Highly organized, have multi-tasking skills, efficient in ambiguous situations and proven ability to meet critical deadlines
• Eagerness to flex with the needs of the business, prioritize as needed and take on new challenge

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.