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- Senior Manager, Medical Writing Services
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Senior Manager, Medical Writing Services
Parexel International Corporation
India - Any Region - Home Based
Supervise and mentor line reports, including all aspects of MWS personnel
management: hiring, training, professional development, periodic/annual performance evaluations, compensation recommendations, promotions,
team-building, morale, motivation, and supervision of adherence to
departmental procedures and health authority guidance and regulations.
o Validate quality and training compliance.
o Ensure appropriate billable time for line reports.
Undertake the full range of duties relevant to performance management of line
reports:
o Situational leadership, including delegation, empowerment,
and accountability.
o Influence and guidance to ensure their performance meets or
exceeds both the business and their own personal goals/objectives.
o Retain good employees; identify talent and nurture employees to ensure
the organization has strong bench strength to compete at the highest.
levels.
o Manage low performance through coaching and training; execute
performance improvement plans or termination, as required.
Attend manager meetings, and chair as invited.
Sign off expenses/invoices/purchase orders for expenses, as authorized by MWS management.
Be aware of client expectations for self and team members/line reports.
o Build and maintain collaborative client relationships, to cultivate efficient,
productive, and professional working relationships that promote
satisfaction and confidence.
o Implement quantitative measures of performance (key performance
indicators) into feedback, metrics, and continuous improvement
activities to optimize performance in a data-driven manner.
o Respond appropriately to incidents of dissatisfaction, and provide
feedback to MWS management.
In the proposal generation process, provide strategic and project planning
intelligence to MWS management for standalone through full-service medical
writing activities.
o Provide an assessment of scope of services for clients with respect to
medical writing tasks, including a description of the medical writing
services to be performed and estimated hours for each task. Liaise with the proposal team and/or client to ensure that the proposal covers all services required.
o If called upon, attend business development and proposal meetings to
prepare and present to clients.
Provide support as appropriate to Business Development/Client Solutions in
their efforts to win new business. Identify and solicit new business leads for
MWS.
Apply industry experience
o Understand the challenges clients face in getting therapies to market
and propose solutions on how to overcome such challenges.
o Use awareness of opportunities in the industry to present new
possibilities to customers, when appropriate.QualificationsExcellent interpersonal, negotiation, verbal and written communication skills.
• A professional and flexible attitude with respect to work assignments and new learning.
• Motivation to work independently and consistently in a fast-paced, rapidly changing environment. • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention
to detail, e.g., organizational skills.
• Competent working in a matrix environment and values the importance of teamwork. Possesses
team leadership skills, cross-cultural sensitivity and can influence without authority.
• Exhibits logical thinking and sound judgement. Escalates issues to departmental
management as appropriate. Presents solutions and follows through to ensure problems have been satisfactorily resolved.
• Demonstrates a client-focused approach to work. Establishes a connection with the client, to
gain repeat business and/or to widen existing scope and services.
• Ability to gain trust and confidence within the company.
• Ability to act with confidence during demanding situations in the face of opposition, challenge, or
anxiety.
• Provides departmental expertise and perspectives to promote prospective business
opportunities; provides Parexel colleagues with pertinent information to formalize a sound business strategy.
Demonstrated understanding of clinical research, the drug development process, and applicable
regulatory guidelines and regulations.
• Broad experience in management of complex medical writing projects.
• Understanding of people management: previous line management experience, or
equivalent, preferably in a billable service industry.
• Project management experience (e.g., planning and monitoring).
• Business awareness/business development experience.
• Knowledge of resource management and productivity metric management.
• Advanced word processing skills, including Microsoft (MS) Office (expertise in Word and
competency in Excel); software and systems knowledge or ability to learn and adapt to various IT systems: document management systems, collaborative authoring (e.g., SharePoint), and file conversion and databases (e.g., MS Access).
• Ability to travel.
• Fluent in written and spoken English.
Bachelor's degree or higher in Life Sciences/Health Related Sciences or equivalent.
Job posted: 2021-06-25