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Associate Director, EDS

Laboratory Corporation of America Holdings (Covance)

Philadelphia, Pennsylvania, United States

<h2>Job Overview:</h2>Associate Director, EDSThe position has full responsibility for managing staff. This includes hiring, coaching, scheduling/delegating work, conducting performance reviews and determining pay and promotions.<ul><li style="margin-left: .25in;">Ensure the work carried out in the EDS department is in strict accordance with relevant protocols, Standard Operating Procedures (SOPs) and GCP guidelines and that the quality of all services meets or exceeds customer requirements.</li><li style="margin-left: .25in;">Collaborate with peers to develop global harmonized SOPs and specific quality processes and procedures for EDS activities.</li><li style="margin-left: .25in;">Overall responsibility for managing the EDS department to include managing performance reviews and issues to ensure career development, interpersonal skills, and achievement of competency standards. Review any individual issues with supervisors and staff proactively and in a timely fashion; work with the supervisors to resolve all issues in a supportive manner, creating and maintaining performance plans and providing constructive feedback as appropriate.</li><li style="margin-left: .25in;">Support EDS staff to ensure that studies are delivered according to sponsor requirements on time, to high quality and within budget. Manage all team members effectively providing training, acting as a source of guidance, and performing QC as appropriate.</li><li style="margin-left: .25in;">Responsible for department recruitment and hiring of new EDS staff.</li><li style="margin-left: .25in;">Determine required staffing levels to meet short-term and long-term department needs, liaising with senior management as appropriate.</li><li style="margin-left: .25in;">Support business development and marketing activities at client presentations and professional seminars.</li><li style="margin-left: .25in;">Oversee EDS project and department budgets including tracking costs and revenues. Work with the Director to ensure EDS is sustaining a high operating margin and to agreed targets.</li><li style="margin-left: .25in;">Support business development by collating EDS information for Request for Proposals and Request for Information. Prepare and present at sponsor meetings in support of EDS capabilities. Work closely with Business Development in maximizing new business opportunities.</li><li style="margin-left: .25in;">Responsible for cascading relevant information from internal and external meetings to direct reports and appropriate colleagues.</li><li style="margin-left: .25in;">Formulate and approve department strategies and objectives for short and long-term goals.</li><li style="margin-left: .25in;">Maintain a comprehensive understanding of department SOPs, Work Instructions (WI) and other guidance documents.</li><li style="margin-left: .25in;">Possess knowledge of other company procedural documents and policies that impact EDS.</li><li style="margin-left: .25in;">Collaborate with peers to establish global EDS competency models and assist with the development of training programs and ensure staff achievement of position competencies.</li><li style="margin-left: .25in;">Identify and implement process improvement solutions</li><li style="margin-left: .25in;">Establish and maintain strategic client relationships and receive client satisfaction surveys and implement appropriate action plans, as necessary.</li><li style="margin-left: .25in;">Demonstrate company values and role-specific competencies on a consistent basis.</li><li style="margin-left: .25in;">Perform other duties as required by Director.</li><li style="margin-left: .25in;">#LIRemote</li></ul><h2>Education/Qualifications:</h2><ul><li>University / college degree (life sciences, health sciences, information technology or related subjects preferred). </li><li>Experience and/or education plus relevant work experience, equating to a Bachelor’s degree will be accepted in lieu of a bachelor’s degree. </li><li>Fluent in English, both written and verbal </li></ul><h2>Experience:</h2><ul><li>8+ years prior experience in the pharmaceutical, biotechnology, medical device/diagnostics, or clinical trial industries to include data management with 5 years’ technical supervisory experience or an equivalent combination of education and experience to successfully perform the key responsibilities of the job.</li><li>Demonstrated leadership and interpersonal skills with the ability to motivate staff and inspire effective teamwork.</li><li>Strong organizational, planning, and critical-thinking skills.</li><li>Demonstrated skill for management of staff, both in mentoring and developing staff on technical and core competencies.</li><li>Well-polished, inclusive, and engaging communication skills (written and verbal) to support effective interactions with sponsors and internal colleagues.</li><li>Strong negotiation skills to facilitate, guide, influence, and produce a unified approach within a global, cross-functional environment.</li><li>Ability to maintain confidentiality of data and information during interaction with staff at all levels.</li><li>Demonstrated ability to lead teams by example on project strategies, achievement of department goals, objectives, initiative and to encourage team members to seek solutions.</li><li>In-depth knowledge of clinical trial processes, data management, clinical operations, biometrics, quality management and systems applications to support operations.</li></ul>

Job posted: 2021-07-05

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Associate Director, EDS

Laboratory Corporation of America Holdings (Covance)

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