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Service Coordination Specialist
Laboratory Corporation of America Holdings (Covance)
Durham, North Carolina, United States of America
<p><b>Job Summary:</b></p><p>Accountable for the execution and oversight for the delivery of all services within an FSP model, in line with the current Clinical Service Agreement (CSA). Responsible to ensure high quality performance for optimal service delivery. Responsible for providing instructions and direction on all tasks and activities related to the Covance unblinded CRAs (uCRAs) roles. Primary point of contact (POC) for Covance uCRAs in case of issues with tasks assigned. Primary POC for client Managers regarding unblinded monitoring services. Works collaboratively with client managers for forecasting, planning and execution of all services, as per CSA.</p><p></p><p><b>Experience:</b></p><p>Required: Minimum of five (5) years relevant clinical research experience including demonstrated skills and competency in clinical project management tasks, especially regarding quality and metric management. In lieu of the above requirements, candidates with > five (5) years supervisory experience in a heath care setting and five (5) years clinical research experience with at least one (l) year project management experience in the pharmaceutical or CRO industries will be considered. Experience in managing projects in a virtual environment. Demonstrated ability to handle multiple competing priorities and to utilize resources effectively. Financial awareness and ability to actively utilize financial tracking systems. Demonstrated ability to inspire effective teamwork and motivate staff within a matrix system. Demonstrated ability to lead by example and to encourage team members to seek solutions independently. Excellent communication, planning and organizational skills. Ability to review/analyze and report relevant data and interpret protocols and regulatory documents. Ability to work independently. Ability to negotiate and liaise with clients in a professional manner. Ability to present to staff at all levels. Strong computer skills with an ability to understand, access and leverage technology alternatives. A working knowledge of ICH GCP, US FDA regulations, regulations applicable to local office, guidelines, and practices regarding Good Clinical Practices</p><p></p><p><b>Education:</b></p><p>University/college degree (life science preferred), or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution. In lieu of the above requirement, candidates with six (6) or more years of relevant clinical research experience in pharmaceutical, CRO industries or experience in a health care setting will be considered. Detailed knowledge of financial control procedures (i.e. costing systems, time reporting). Working knowledge of project management processes. Working knowledge of time and cost estimate development Thorough knowledge of ICH Guidelines and GCP including a basic understanding of regulatory requirements in other countries. Thorough understanding of the drug development process</p><p></p><p><b>Labcorp is proud to be an Equal Opportunity Employer:</b></p><p></p><p>As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.</p><p></p><p>For <span>more information about how we collect and store your personal data, please see our </span><span><a href="https://www.labcorp.com/hipaa-privacy/web-privacy-policy" target="_blank">Privacy Statement</a></span><a href="https://www.labcorp.com/hipaa-privacy/web-privacy-policy" target="_blank"><span>.</span></a><span> </span></p>
Job posted: 2022-04-29