Director, Quality Management


King of Prussia , United States

Company Description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do.  A dynamic, global company founded in 1995, we bring together more than 2,700 driven, dedicated and passionate individuals.  We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

Resource Management and Training:

  • Participation in QM resource allocation
  • Resource allocation of QA auditors
  • Facilitation of professional development and career advancement of Quality Management staff
  • Administrative supervision of Quality Management staff, jointly with Senior Director Quality Management
  • Participation in recruitment of Quality Management (QM) staff
  • Facilitation of initial and ongoing training of Quality Management staff
  • Oversight of initial and ongoing training of PSI Operations employees in quality management topics

Quality Management:

  • Facilitation of regulatory agency inspections of PSI
  • Facilitation of regulatory agency inspections of PSI-managed trial sites, including follow-up
  • Participation in hosting client/third party audits of PSI, including follow-up
  • Oversight of CAPA investigations management
  • Management of investigations of suspected research misconduct, jointly with Senior Director Quality Management
  • Backup responsibility for review of draft Quality Systems Documents (QSDs), including newly developed and revised QSDs
  • Backup responsibility for approval of Quality Systems Documents
  • Oversight of vendor qualification
  • Oversight of computer systems validation documentation review
  • Oversight of the process of providing assistance and feedback to all Company staff with regards to various GXP, regulatory compliance, and other QM matters
  • May act as the primary QM contact for PSI Operations divisions and working groups/task forces with regard to various Corporate projects requiring QM

Quality Assurance Auditing:

  • Development and implementation of the annual audit plan
  • Management of QA audits contracted to PSI
  • Oversight of the preparation and maintenance of internal and contracted quality assurance audits documentation

Business Development:

  • May be recruited by Business Development for client meetings and vendor shows


  • College or university degree
  • MD, PharmD or degree in life sciences is a plus
  • Minimum 7 years of experience in Clinical Research
  • Minimum 5 years of industry experience in the capacity of a QA auditor or equivalent
  • Must have experience in planning, conducting and reporting all types of quality assurance audits
  • Auditing experience in USA
  • Excellent knowledge of ICH GCP guidelines, FDA/ EMA regulations, and applicable local regulations
  • Team oriented with superior communication and interpersonal skills 
  • Strong time management, organizational, planning and presentation skills
  • Demonstrated ability to meet tight deadlines, multi-task/be flexible and thrive in a fast-paced work environment
  • Intermediate proficiency in MS Office (Word, Excel Power Point, Outlook)
  • Must be a reasonably effective public speaker

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job posted: 2023-04-06