Onkey Database Oparator

Job Overview
Under close guidance or supervision, recruits pharmacies and physicians, administers data collection and compensation programs.

Essential Functions
• Initiates calls to pharmacies using a prepared selling strategy and develops skills to initiate calls to physicians.
• Promotes pharmacy’s and physician’s participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample design for all assigned panel segments.
• Initiates follow-up calls with panels to achieve maximum rate of return.
• Receives and processes all incoming calls from panel, referring non-routine questions to manager.
• Prepares and mails hardcopy data collection documents to assigned panel.
• Administers electronic data capture strategies to assigned panel.
• Educates and motivates data supplier to comply with study guidelines.
• Investigates, resolves and processes panel incentives within defined guidelines in order to facilitate timely receipt of compensation.
• May work cross-functionally with coding team to resolve data quality issues.
• Provides recruiting/interviewing support in completion of special projects/studies.
• May manage and maintain all supplier-related information.

Qualifications
• High School Diploma or equivalent  Req
• Three (3) years experience in medical market research with emphasis in outbound business-to-business market research, primarily telephone and/or in-person market research with physicians or other medical personnel. Req
• Proficient in Windows applications (Excel, Word, Access, Outlook, etc).
• Good persuasive oral communication skills.
• Good analytical skills.