Technical Service Scientist

Technical Service Scientist Req ID #:  189873 Location: 

Songdo, KR For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary This role is responsible to provide technical support for endotoxin and microbial detection products and services. Will also be responsible for resolving client issues and support client testing needs. To assist field sales personnel in product demonstrations, installations, new customer training and product validations, and manage the annual qualification program. 

Essential Duties and Responsibilities: Provide technical assistance and problem resolution to customers via telephone, email or on-site communication. Analyze and resolve routine and unique product performance and user error issues Schedule and perform LAL system installations, qualifications, and training sessions Develop LAL methods and validation of customer samples for specific test methods Maintain current understanding of FDA and USP guidelines and regulations as they pertain to LAL testing Responsible for documentation as required by company policy, cGMP and FDA Maintain current understanding of emerging technologies and competitive products Provide training documentation (SOP, package insert, manuals, etc) for products Participate in special projects as assigned to support ongoing product development Perform all other related duties as assigned Job Qualifications Education: Bachelor Degree (B.A. / B.Sc.) or equivalent in chemistry, microbiology, biology or related scientific field Experience : 2-4 years related experience preferred An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above Advanced computer and math literacy required Written and spoken proficiency in English

Physical Demands:  Regularly provides information to and receives information from/through various technologies, media, sources and contacts. Must be able to accurately exchange accurate information in these situations Specific vision abilities required by tis job, including close vision, color vision, depth perception, and the ability to adjust focus

Work Environment :  While performing the duties of this position, the employee would frequently work with computers. The employee could be exposed to fumes or airborne particles and toxic or caustic chemical This position requires frequent domestic travel

About Microbial Solutions

Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

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