Director, Laboratory Operations

Director, Lab Operations

Farmingdale, NY

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. Our Laboratory Director will play a key role within ICON Laboratory Services (ILS) by managing the operation of a department area in the Technical Laboratory within quality and budgetary guidelines.

Overview of the RoleAs a management team member, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.Responsible for supporting Oversight of the laboratory department's operational activities within quality and budgetary guidelines, including oversight of continuous improvements and operational updates.

Responsible for high-level management of all Proficiency Testing programs, within the guidelines of regulatory requirements and pertinent SOP's.

Provides oversight for and guides the development, implementation and management of performance standards for staff related to quality and efficiency, including productivity.

Ensures the laboratory management team adheres to written internal and external quality control procedures in order to maintain the quality of results. Guides the evaluation of means and standard deviations for quality control materials and ensures the maintenance of corrective action logs as appropriate.

Responsible for supporting oversight of the quality and timelines of technical procedures to ensure full compliance with CAP requirements, relevant government regulations, GDP and other relevant standards as determined by the company.

Builds strong and effective teams, valuing different contributions; works with and through others, involving people in issues that affect them. Oversee the recruitment and selection of staff.

Liaise with clients, vendors and ILS or other ICON staff on all department issues.

Maintains oversight of reagent and supply orders and approval of inventory purchases. Working with the corporate procurement team, negotiates pricing and service requirements with Vendor representatives, supporting the best interests of ICON. Ensures that the laboratory management team monitors reagents and supplies for section and assists in the performance of all related tasks for managing inventory.

Identifies the key elements of a situation and any gaps and inconsistencies in data. Makes rational judgements from available information and analysis. Actively participates in root cause analysis investigations and process improvement initiatives.

Responsible for timely and accurate responses to Quality Issues assigned to them and/or their department.

Identifies development opportunities for self and others; Acts as a coach and mentor and shares expertise. Maintains a positive working environment ensuring staff motivation and engagement. Maintains low levels of staff turnover, actively contributing to the retention of key individuals.

Supervision

Evaluates performance of staff and develops supporting staff skills, encourages growth and provides regular performance feedback

Leads, mentors, coaches and motivates staff in managed departments

Delegates work to direct reports and lab teams as appropriate and sets prioritiesManages staff and sets clear goals and objectives for departments.

Role RequirementsAt least 10 years of experience in clinical laboratoryNew York State License as a Clinical Laboratory Technologist.Proficient in all CAP and local regulatory agency requirements.Significant proven experience managing multiple tasks with good organization skills and good attention to detail. Ability to work as part of, and set the example of performance standards for a team.Ability to lead a team to work in conformance with standard operating procedure and conditions with a systematic approach to tasks committed to seeing things through to completion.Demonstrated ability to keep accurate, legible records and recognize the need to handle these records and all other information in line with GCP/GDP.Familiar with the operation of laboratory equipment with a demonstrated ability to check that equipment is functioning within its specifications and to respond appropriately to abnormalities.

Benefits of Working in ICON

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

What's Next?

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.