Clinical Operations Manager

Essential Functions

• Meets or exceeds assigned revenue targets by developing and delivering insightful, value-added proposals that address complex client issues Develops and/or elevates new business opportunities through the identification of follow-on work and new leads.
• Seeks out and identifies new revenue opportunities at existing and potential clients.
• Acts as principal owner of client engagements with ultimate responsibility for client satisfaction and delivers high levels of quality/added value.
• Leads proposal development to ensure actionable, on-target and timely proposals are provided to clients.
• Provides follow-up with client after project deliverables have been completed to ensure client satisfaction.
• Provides direction, advice and intellectual leadership to clients and delivery teams.
• Provides high level input to, and ensures the development of, client reports and presentations and delivers all or significant portions of findings to client.
• Leads thought leadership and firm building initiatives.
• Remains current on industry, client and competitive trends and directions in order to anticipate and identify new business challenges and issues at assigned clients.
• Contributes to the enhanced awareness of IQVIA Consulting Group in the marketplace, e.g. through speaking engagements, client meetings, publications.
• Participates in annual performance review team processes.
• Engages in recruitment and selection of new staff.
• Mentors, coaches, and shares subject matter expertise with others to help develop individuals and our capabilities to deliver world-class solutions for clients.

Experience

• Typically requires a minimum of 3 - 5 years of prior relevant experience.

Knowledge

• Understands basic management approaches such as work scheduling, prioritizing , coaching and process execution.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.