Account Director

Parexel has an excellent opportunity for an experienced Account Director to join our global Medical Communications team. The Account Director in MedCom will lead an account team, and is responsible for developing and managing client relationships for assigned accounts/therapeutic areas. In this role you will maximize revenues and profitability within your designated accounts, gain knowledge of product messages and marketing strategy, identify areas for account growth and new business opportunities while developing innovative and strategic solutions to meet client needs.

Client Relationship Management

 Maintain high visibility within the client organization; cultivate strong, long-term relationships with key decision-makers and ensure that client is aware of our full range of capabilities

 Develop in-depth knowledge of the client organization, product messages, and marketing strategy

 Able to lead product strategy discussions and communication plan meetings with client team

 Demonstrate commercial thought leadership in key therapy areas

 Identify client issues, clarify client needs and objectives, and understand how each project adds value

 Manage accounts and clients proactively to ensure that MedCom meets client expectations, and provide a quality, added value service in a cost-effective manner

 Monitor client satisfaction by communicating regularly with customer

Team Leadership

 Line management of direct reports to include annual performance and development reviews and implementation of training and development requirements

 Build and maintain cross-site/team/service function relationships and sharing of best practice and resource

 Maintain a positive, results-oriented work environment, building partnerships and modelling teamwork, communicating to the team in an open, balanced, and objective manner

 Cascade communication within the team through team meetings, providing department/business updates, and monitoring and engagement/morale of team members

 Provide leadership, coaching, mentoring, and feedback and act as role model to team members

Business Development

 Actively prospect and leverage potential business opportunities within specified client account(s)

 Accountable for $3-5M revenue business delivered per FY, from single or multiple accountsQualificationsQualified candidates will possess:

10+ years’ experience in delivering client solutions in a medical communications agency setting

New business development/sales experience an advantage

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Degree or higher, ideally in Life Sciences and relevant work experienceEEO DisclaimerParexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.