Travel & Expense Accounting Coordinator

Purpose

This position is responsible for processing T&E transactions through IQVIA Concur expense system and corporate credit card administration. The primary objective of this function is to ensure the information processed into Concur is in accordance to standard operating procedures and task service levels. The position will require some process expertise related to Travel and Entertainment, and payment processing in a global shared service environment. This individual will be a member of the IQVIA Global financial shared services center, supporting our global operations.

MAIN RESPONSIBILITIES

Expense Audit & Internal T&E Customer Service

• Review and approval of T&E reports per corporate accounting guidelines and local statutory requirements
• Support of travelers with issue resolutions
• Provide T&E system training for new employees and colleagues
• Supporting customer service related questions
• Tracking and resolving incidents in ticketing tool
• Customer service to internal / external clients
  •  support of travelers with expense report processing
  •  support of travelers with corporate credit card usage
  •  support of travelers with reimbursement process
• Regular recurring activities to decrease delinquency, late payment fees and to shorten expense report turn around time
• Strong focus on automation and harmonization activities
• Credit cards administration
  •  Opening accounts, maintenance, termination and clearing accounts
  •  Corporate credit card reconciliation
• Meeting card and P-card administration and montly reconciliation
  •  reconciliation includes, but is not limited to: document validations, accounting details validation, credit card setup in reconciliation tool
• Compliance audit of corporate card usage
• Supporting month end reconciliation and journal processing for related accounts
• Supporting external and internal audit requirements
• Cooperation with finance departments to enable smooth reimbursement process
• Regular update of training materials and policy updates
• Regular and ad-hoc reporting of financial data from different sources
• Perform other duties as assigned

REQUIRED SKILLS AND ABILITIES

• Fluent English, any other european language is a plus
• Effective written and verbal communication skills
• Attention to detail with high degree of intellectual curiosity
• Strong focus on customer relationships
• Commitment to delivering quality results and overcoming challenges in a time-sensitive environment
• Accounting background
• MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• High School and 2-3 years experience in office environment or equivalent combination of education, training and experience
• Experience of working in a Shared Service financial accounting role is a plus
• Willingness to learn and understand the end-to-end processes
• Knowledge of ERP financial systems and reporting tools, advanced data capture solutions and automated workflow tools (experience with PeopleSoft a plus)
• Knowledge of Microsoft Office application
• English - Advanced (C1) – required

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.