Senior Organizational Readiness Manager

Our Operational Excellence and Delivery (OED) Office is a newly formed business until at the corporate level that incorporates a strategic and consistent approach to Portfolio Management, Center of Excellence, Delivery and Execution, and Sustainability and Adoption of Parexel’s strategic initiatives.

The Senior Organizational Readiness Manager will be an individual contributor within the Center of Excellence (CoE).  He/she will work with other members within the OED organization, Strategic Program Lead, Senior Leadership, Corporate Communications, Learning & Development, Finance, HR, IT, Quality, Commercial, and Clinical Development team members.  The Associate Director will provide work direction to project teams and functions undergoing change.

The Senior Organizational Readiness Manager will manage the full lifecycle management of change for specific initiative(s), including, but not limited to, stakeholder management, communications, training, evaluation and KPI management (including adoption and realization metrics), and use of sustainable support structures (e.g. Super Users, Change Agent Networks, etc.) needed to successfully embed changes, inclusive of behaviors and mindset shifts across the company.

This role is critical in leading and supporting change programs, as well as ongoing operational improvement efforts, bringing creativity, entrepreneurialism, expertise, and innovation to support the complexity of embedding change within a highly matrixed, global organization.  In addition, this role will enable key functions within Parexel on business readiness and adoption activities specific to respective functions, to achieve maximum efficiencies and effectiveness.

Skills:

Strong project management capability

Ability to create a sense of urgency and take a proactive, solutions-based approach

Strong consulting and influencing skills; ability to develop a holistic view of performance problems, identify root causes, and determine solutions.

Ability to influence senior leadership and navigate matrixed business structures

Excellent interpersonal, verbal, and written communication skills

Strong analytical skills to determine an organization's needs, risks to adoption and to determine mitigation plans and evaluate their effectiveness

Client focused approach to work

Ability to analyze complex/novel situations using existing tools and resources & make recommendations for practical solutions

Proficient in Microsoft Excel, Power Point, and Word, ability to become proficient with systems

Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail

Willingness to work in a matrix environment and to value the importance of teamwork

Comfortable with accountability and ownership

Knowledge and Experience:

3-5 years of global change management practice expertise, including extensive experience with cross-functional initiatives

Experience leading teams without direct supervision

Extensive experience with successfully leading and embedding behavioral change and mindset shifts

Education:

Bachelor’s degree or equivalent experience, business, or another analytical field

OD or Communications-related degree or certifications considered a plus

#LI-REMOTE