Key Account Manager, Kazakhstan

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients.

IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Join us on our exciting journey!

Job overview

The Key Account Manager provides the key client relationship to a client or clients through relationships with senior managers in the client organization. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Main accountabilities

•Understands the key priorities of the client to achieve and exceed the assigned revenue and growth goal in assigned accounts.

•Develops, grows, and maintains the relationship between the organization and clients, with a focus on client retention, sales and revenue growth. Works closely with other IQVIA functions (i.e. Consulting, Primary Market Research) to coordinate the best solution for the client.

•Participates in sales/proposal presentations in face-to-face meetings with potential clients.

•Identifies contract expansion opportunities within assigned account(s) and elevates for qualification and decision to pursue.

•Represents the company to the client and the client to the company in all sales related activities.

•Monitors client satisfaction with contracted deliverables and provides feedback to Account team members on level of customer satisfaction.

•Effectively manage renewals and subscriptions.

•As required, may participate in contract renewal efforts on large multi-year contracts.

Requirements

•Bachelor's degree or its equivalent

•6+ years of relevant sales or account management experience and/or solution sales management experience

•Adaptable, team player and fast learner who understands how to manage and grow successful client relationships

•Highly organized

•High degree of proactive problem-solving skills

• Excellent presentation skills

•Demonstrated account and client relationship management skills

• Fluent in English

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.