Director, Project Management

Job Overview
Manage staff in accordance with organization’s policies and applicable regulations.  Direct, supervise and manage project(s) and/or multi-project programs ensuring the quality of deliverables on time and within budget.   Has strategic decision-making responsibility for the project/program.  Ensure that all project work is completed in accordance with SOPs, policies and practices.

Essential Functions
• Manage the scope of work, objectives, quality of deliverables, and other project management activities for the project(s) and/or multi-project program(s).
• Serve as primary project contact with internal and external customers to ensure appropriate communication channels are maintained and reporting schedules adhered to.
• Ensure the development of project plans for all phases of the project and associated deliverables.
• Work with Business Development to finalize the project budget and scope of work and manage project budget(s) to meet financial and company goals (realization targets), proactively ensuring adherence to change control processes.
• Supervise maintenance of project management information and data tracking systems.
• Direct and lead project activities for team members related to their project-oriented tasks to ensure that project/program milestones are met.
• Evaluate impact of risk, develop and implement quality and risk management plans for minimizing impact on project objectives and deliverables.
• Continually review and ensure adequate resources are available to meet project deliverables and milestones.
• Develop and implement continuous improvement for assigned projects and programs.
• Act as a key relationship manager for assigned clients; recommend courses of action regarding customer management issues; implement plan following approval by senior management.
• Accountable for the financial oversight and goals for projects of assigned customers to meet company realization targets.
• Ensure quality of deliverables for projects of assigned clients.
• Participate in RFP and budget development, evaluate feasibility of potential programs and impact on company operations and goals,
• Participate in sales/proposal presentations in face-to-face meetings with potential customers.
• Provide technical expertise and insights into project management experience to Project Manager(s) and training efforts.
• May take project management lead role for specified customer(s), including acting as team member on operation and/or steering committees with strategic partners.
• Serve as a project management liaison with other groups within IQVIA.
• Manage staff in accordance with organization’s policies and applicable regulations.  Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.  Approve actions on human resources matters.

Qualifications
• High School Diploma or equivalent  Req
• 12 years related experience including 7 years project management experience Req Or
• Equivalent combination of education, training and experience Req
• Excellent communication and interpersonal skills
• Good problem solving skills
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics
• Strong influencing and negotiation skills
• Good team leadership skills
• Excellent customer service skills
• Sound judgment  and decision making skills
• Excellent communication and interpersonal skills
• Strong software and computer skills, including MS Office applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.