This job posting may have expired!
Use our `search` to find similar offers.
Similar jobs

IT Technician 2 - Site Services

Charles River Laboratories International Inc (CRL)

Spencerville, OH, US, 45887

IT Technician 2 - Site Services Req ID #:  112256 Location: 

Spencerville, OH, US, 45887 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary

Ensure IT performance issues are addressed efficiently and effectively to meet service level agreements. Act as users' single point of contact for all IT service delivery issues (service desk agent role). Resolve routine to moderately complex issues with the desktop computing hardware and software environment. Set-up, deliver, and install personal computers (PCs), laptops and related hardware to include, testing and implementation of new software and hardware, installation of software and hardware upgrades, and disposition of old equipment. Answer routine to moderately complex questions and resolve end-user computer and networking problems to ensure end-user productivity. May do this via telephone, email, or desk-side (in person). Escalate issues to the next level of support as needed. Follow-through to ensure resolution in situations where standard procedures have failed to isolate or fix problem equipment or software installations. Provide in-house assistance to all users on PC basics, back-up techniques, and anti-virus software. Perform restorative and maintenance actions either remotely or at the end user’s location to resolve problems, using routine troubleshooting and technical skills. Provide technical assistance on enterprise e-mail system to assist new and existing users at all locations. Provide training and support to new and existing users on enterprise software packages and upgrades. Job Qualifications Education: High school diploma, General Education Degree (G.E.D.) or equivalent. Exper/ence: At least 5 to 7 years experience in technical support and troubleshooting desktop client hardware and software issues, such as operating systems, MS Office suite, Internet Explorer, and other desktop applications in an enterprise environment. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Certification/Licensure: A+, Network+, MOS, and/or MCP certifications desired.

About Safety Assessment

Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market.  Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

 

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

 

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

 

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

 

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

 

For more information, please visit www.criver.com.

Nearest Major Market: Lima

Nearest Secondary Market: Findlay

Job Segment: Toxicology, Biotech, Technician, Pharmaceutical, Science, Technology, Research

Job posted: 2021-05-14

3
订阅