ITC Program Specialist

<h2>Job Overview:</h2><p style="margin: 1em 0px;"><strong><span style="color: #ed1849; font-family: 'Arial','sans-serif'; font-size: 14pt;">Get ahead in your career and make a difference in patients’ lives</span></strong></p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">Are you a self-starter who knows how to take initiative in your daily work? Would you enjoy making a real difference in the lives of patients as you ensure they get the coverage they need for their prescribed therapies? </span></p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">If you are looking for a high-energy position in a collaborative environment, learn more about the Program Specialist opportunity with Covance. In this role, you will: </span></p><ul><li style="margin: 0in 0in 0pt; color: windowtext;">Serve as the customer’s primary point of contact to facilitate operational and reimbursement support</li><li style="margin: 0in 0in 0pt; color: windowtext;">Work with medical insurance companies to determine if patients are eligible for their treatment</li><li style="margin: 0in 0in 0pt; color: windowtext;">Handle calls, track communications and raise issues based on established procedures</li><li style="margin: 0in 0in 0pt; color: windowtext;">Request products and track shipments with our partner distributors</li><li style="margin: 0in 0in 0pt; color: windowtext;">Educate patients on their available products and options for insurance</li></ul><p style="margin: 0in 0in 0pt;"><strong><span style="color: #ed1849; font-family: 'Arial','sans-serif'; font-size: 14pt;">Thrive personally and professionally as a Program Specialist </span></strong></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">Working at Covance, you can expect comprehensive training from the beginning so you’ll know how to expertly respond to patient requests, work closely with our healthcare partners and navigate the complexities of insurance coverage. </span></p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">We also offer a competitive benefits package that takes care of you. This includes medical and dental insurance as well as tuition reimbursement, a 401(k) plan with a generous company match, along with short and long-term disability and life insurance. </span></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><strong><span style="color: #ed1849; font-family: 'Arial','sans-serif'; font-size: 14pt;">Why Program Specialists choose to work at Covance</span></strong></p><ul><li style="margin: 0in 0in 0pt; color: windowtext;">Make a direct impact in the lives of patients</li><li style="margin: 0in 0in 0pt; color: windowtext;">Become successful in the position with exceptional training</li><li style="margin: 0in 0in 0pt; color: windowtext;">Join a high-energy and team-driven workplace</li><li style="margin: 0in 0in 0pt; color: windowtext;">Open up new opportunities for career growth</li></ul><p style="margin: 0in 0in 0pt;"><strong><span style="color: #ed1849; font-family: 'Arial','sans-serif'; font-size: 14pt;">What we’re looking for </span></strong></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">Program Specialists are the most successful at Covance with: </span></p><ul><li style="margin: 0in 0in 0pt; color: windowtext;">One or more years of customer service, volunteering, or other customer-facing experience, along with a Bachelor’s Degree or working progress toward a degree</li><li style="margin: 0in 0in 0pt; color: windowtext;">Four or more years of healthcare or customer service work experience with a High School Diploma or GED</li></ul><p style="margin: 0in 0in 0pt;"><strong><span style="color: #ed1849; font-family: 'Arial','sans-serif'; font-size: 14pt;">Get to know Covance</span></strong></p><p style="margin: 0in 0in 0pt;"> </p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">At Covance, we value your unique point of view and bold ideas to advance modern healthcare. Join our team and see how our collaborative work environment along with mentoring, training and career development can help you be successful at work and in your personal life. Together, let’s shape new possibilities for your career and advance healthcare around the world. </span></p><p style="margin: 0in 0in 0pt;"><span style="color: windowtext;">Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.</span></p><h2>Education/Qualifications:</h2><p style="margin: 0px;">Please see requirements above.</p><h2>Experience:</h2><p style="margin: 0px;">Please see requirements above.</p>