Director Partnership Reporting

Parexel has an exciting opportunity to join our Business Process Excellence team as Director, Partnership Reporting. This role will be responsible for the delivery and coordination of the activities of the Partnership Reporting team, providing data, reports, and metrics to internal and external teams. The Director, Partnership Reporting, will work closely with key partnership commercial and delivery senior leadership teams to understand and deliver the critical data and reporting needs. Managing and mentoring a team of 4 business analysts through requirement gathering to delivery, as well as making recommendations and delivering insights.

Key Accountabilities & Supporting Activities

Business PartnerFacilitate effective requirement gathering across the team and business, managing the overall partnership reporting roadmapGuide the business to streamline their review and management processes to benefit from the availability of trusted informationEngage with the business to drive towards a data centric organizationRegularly meet with Commercial, Delivery and Technology stakeholders to assess priorities and pain points to understand relative priorities and/or identify new data initiatives that may bring substantial value to the partnershipsClear, concise, and informative communication with Clinical Delivery and Commercial senior leadership, providing updates, recommendations, and guidance to cross functional stakeholdersManage a solution backlog for partnership reporting that is clear and accurately represents business priorities for new features through a thorough understanding of the technology and businessEnsure the alignment of the partnership reporting roadmap with the CTOR delivery team to ensure cohesive outputsEnsure there are effective plans in place that clearly explain the support and maintenance processes and that these processes enable efficient support for the end userWork closely with the Report Development team, particularly leadership, to ensure close collaboration, issue resolution and accomplishment of shared objectives

Data ExpertWork closely with the Data Governance team to ensure the continuous improvement of data definition, quality and cataloguing through solution and reporting lifecyclesWork closely with Data Governance and IT to understand the data roadmap of Data Lake ingestion and modelingHave a working knowledge of critical data tables in the Data Lake to be able to guide the Business Analysts and Developers on the appropriate sources

LeadershipDrive training, adoption, compliance and change management to ensure a successful rollout of reports and dashboardsPave the way for the successful partnering of the team with the business through networking and engagement with senior leaders in the organizationEvaluate progress of the team and adapt as necessary, being ultimately accountable for each stage of the development process and final productAbility to clearly and enthusiastically articulate the vision and roadmap of the partnership reporting team to all levels of the organization, navigating the appropriate level of detail

Line ManagementEnsure proper training and capacity for direct reportsEnsure the team build the appropriate capabilities, both technical “hard” skills and business partnering “soft” skillsResponsible for providing direction, mentoring and developmental plans to ensure teams meet or exceed business and personal goals in keeping with Parexel’s high performance cultureEnsures the timely completion of Performance and Development tasks with direct reportsSupport and mentor direct reports to ensure the timely completion of departmental tasks and goalsAssists direct and indirect reports with active and timely management of workloads

SkillsExcellent interpersonal, verbal, and written communication skillsAbility to clearly articulate detailed and complex ideas in a simple way to all levels of leadershipAble to effectively engage people from a variety of cultures and geographic locationsConsulting mindset, able to question before jumping to solutions, and identify the right questions to ask to identify the root causeAble to think tactically and strategically for the formation of technology plansAssertive and decisive, being able to push back where appropriate and to navigate the balance of long-term appropriate solutions with short term winsService excellence mindset, always willing to try to positively improve the situationAble to translate complexity into clarity for a wide audience to understand and be able to identify metrics to measure the environmentClient focused approach to workA flexible attitude with respect to work assignments and new learningAbility to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detailWillingness to work in a matrix environment and to value the importance of teamwork

Knowledge and ExperienceThorough understanding and at least 10 years’ experience of Clinical Research Services and the business processes performedSignificant experience of working with global teams across different time zonesProven experience of management of a complex team and operation within a Matrixed environment

EducationMSc/BSc in a related discipline with experience, or very extensive relevant experience in the industry

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