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Client Services Representative - Proposal Writer

Charles River Laboratories International Inc (CRL)

Keele, GB, ST5 5SP

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

Job Summary

We are looking for a Proposal writer working within sales and operations to coordinate and execute the provision of statements of work to clients while ensuring that all information and documents are put into centralized databases and repositories.

Job Qualifications

•    Serve as the primary interface for clients to gather appropriate information regarding proposals, pricing, etc. •    Ensure proposals meet all legal requirements •    Coordinate communications with the global sales team, project management, scientific staff, and clients to provide information regarding Proposals/SOWs. •    Writing/review of quotes and Proposals/Statements of Work (SOW), RFI/RFPs for all clients and liaising with Sales, Legal, Scheduling, Biologics Agents and Partners to ensure Proposals/SOWs are technically accurate, priced correctly, and delivered on time. •    Follow up with clients, field and inside sales teams to ensure that proposals are complete and answer their needs. •    Participate in multi-site bid processes to ensure seamless presentation to clients. •    May attend trade shows on behalf of site to develop potential new business and present capabilities information to trade show attendees. •    Serve as backup for sales team, as required. •    Assist with updating, maintaining, and pulling reports from applicable databases •    Create and maintain department files and keep sales records updated on Salesforce. •    Ensuring communication across multiple departments when progressing proposals and processing signed programs.  

QUALIFICATIONS: •    Education:  Bachelor’s degree or higher preferred.  •    Experience:  A minimum of 5 years’ experience in a CDMO with understanding of gene therapy processes from process development to GMP. Broad understanding of program flow from development, QC/QA, logistics and GMP.  •    Experience writing technical documentation/proposals preferred. •    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

About Corporate Functions  The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected] This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

Job posted: 2023-06-07

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