Lab Support Engineer

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.  At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

As a Lab Support Engineer, you will provide system support for laboratory instruments, collaborating with various departments amongst the lab.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Provides system analysis and maintenance of new and existing laboratory instrumentation at various sites. Works with staff of various departments and produces requirements and facilitates the validation and qualification for laboratory instrumentation. Trains staff in troubleshooting and operation of laboratory equipment and interacts with vendors for demonstration of emerging technologies. Guides, tests, supports the introduction, and provides ongoing support of new technologies via interaction with the various departments located at the site.

Essential Functions:

Performs unit system test (i.e. IQ/OQ/Calibration) and, as needed, PQ (Performance Qualification), as well as validation testing.

Prepares detailed system specifications based on user requirements for instrumentation for the purpose of coordinating demonstration units with vendors.

Develops instrumentation validation protocols for introduction into mainstream analysis.

Develops Standard Operating Procedures, and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.

Prepares system documentation, including requirements document, specification document, test plans and user manuals for instrumentation.

Coordinates with Operations staff on deployment of instrumentation. Provides training to end-users on newly deployed technology systems. Oversees installment of new instrumentation.

Troubleshoots and trains oncoming staff in the troubleshooting of existing instrumentation.

Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.

PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.  At PPD, we are passionate, deliberate, and driven by our purpose- to improve health.

Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.

As a Lab Support Engineer, you will provide system support for laboratory instruments, collaborating with various departments amongst the lab.

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

Summarized Purpose:

Provides system analysis and maintenance of new and existing laboratory instrumentation at various sites. Works with staff of various departments and produces requirements and facilitates the validation and qualification for laboratory instrumentation. Trains staff in troubleshooting and operation of laboratory equipment and interacts with vendors for demonstration of emerging technologies. Guides, tests, supports the introduction, and provides ongoing support of new technologies via interaction with the various departments located at the site.

Essential Functions:

Performs unit system test (i.e. IQ/OQ/Calibration) and, as needed, PQ (Performance Qualification), as well as validation testing.

Prepares detailed system specifications based on user requirements for instrumentation for the purpose of coordinating demonstration units with vendors.

Develops instrumentation validation protocols for introduction into mainstream analysis.

Develops Standard Operating Procedures, and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.

Prepares system documentation, including requirements document, specification document, test plans and user manuals for instrumentation.

Coordinates with Operations staff on deployment of instrumentation. Provides training to end-users on newly deployed technology systems. Oversees installment of new instrumentation.

Troubleshoots and trains oncoming staff in the troubleshooting of existing instrumentation.

Evaluates lab support records for compliance with SOPs, reviews for completeness and accuracy and reports findings.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8 years).

Knowledge, Skills and Abilities:

Working knowledge and understanding of laboratory equipment and foundations of troubleshooting

Knowledge of mass spectrometry, liquid chromatography, relational databases, and instrumentation operation/data reduction

Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry

Client focused approach with strong interpersonal skills

Strong communication skills

Attention to detail and ability to multi-task

Ability to train others

Ability to work in a collaborative team environment

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideaswith diverse groups of peoplein a comprehensible and reasonable manner.

Ableto work upright and stationary and/or standingfor typical working hours.

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technologywith proficiency.

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8 years).

Knowledge, Skills and Abilities:

Working knowledge and understanding of laboratory equipment and foundations of troubleshooting

Knowledge of mass spectrometry, liquid chromatography, relational databases, and instrumentation operation/data reduction

Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry

Client focused approach with strong interpersonal skills

Strong communication skills

Attention to detail and ability to multi-task

Ability to train others

Ability to work in a collaborative team environment

Working Environment:

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideaswith diverse groups of peoplein a comprehensible and reasonable manner.

Ableto work upright and stationary and/or standingfor typical working hours.

Able to lift and move objects up to 25 pounds

Able to work in non-traditional work environments.

Able to use and learn standard office equipment and technologywith proficiency.

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.