Account Manager, GMI

Job Title : Account Manager, CO, China

Location : Shanghai

Superior’s Title : Account Director, MNC, China

Responsibility Centre :

Span of Control (Immediate subordinates, Category and Number)

N/A

Job Summary (Purpose of the job)

Sells IQVIA products or services to assigned account(s).

Major Duties Performed (Main Functions)

• Under direct supervision, assists the sales team in selling IQVIA products and services within assigned accounts or territory to achieve assigned revenue goal.
• Assists other members of the sales team in preparing and delivering proposals to client.
• Identifies contract expansion opportunities within assigned account(s) and elevates for qualification and decision to pursue.
• May interfaces with marketing, market research and/or IT at the user level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and provides feedback to Account team members on level of customer satisfaction.
• Effectively manage renewals and subscriptions.
• As required, may participate in contract renewal efforts on large multi-year contracts.

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor’s degree or equivalent and a minimum of four (4) years’ experience. 

• Basic knowledge of IQVIA core products, customer account management, and an awareness of IQVIA information solutions / services portfolio.
• Good Customer Account Management and Servicing Skills.
• Strong Communication and Listening Skills.
• Strong Organizational Skills/Manage Multiple Priorities.
• Strong Analytical/Problem Solving Skills.
• Good Negotiating Skills.
• Good Account Development & Planning/Presentation Skills.
• Pharmaceutical Marketplace & Industry Business Challenges/Opportunities.
• Market Research Method/Practice Knowledge.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.