Effectiveness of a Smartphone Chatbot to Improve Exercise Adherence in Older Adults (EXEBOT)

October 30, 2026 updated by: CARMEN GARCÍA GOMARIZ, University of Valencia

Effectiveness of a Smartphone-Based Chatbot on Adherence to a Home-Based Multicomponent Exercise Program and Physical Function in Older Adults: A Randomized Controlled Trial

This randomized controlled trial aims to evaluate the effectiveness of a smartphone-based chatbot in improving adherence to a 12-week home-based multicomponent exercise program in community-dwelling older adults. Participants will be randomly assigned to receive either a chatbot-supported exercise program delivered through Telegram or an equivalent paper-based exercise program. Both groups will perform the same exercise program, including strength, balance, flexibility, and walking exercises. The primary outcome is exercise adherence. Secondary outcomes include physical function, physical activity, participant satisfaction, usability of the chatbot, and adverse events. The study seeks to determine whether chatbot-based support can enhance adherence and improve health outcomes in older adults.

Study Overview

Detailed Description

Population aging is associated with declines in physical function, mobility, and independence. Home-based multicomponent exercise programs are effective strategies to maintain physical function and reduce the risk of disability in older adults; however, adherence to exercise programs remains a major challenge, particularly when exercises are performed without direct supervision. Effectiveness of a Smartphone-Based Chatbot on Adherence to a Home-Based Multicomponent Exercise Program and Physical Function in Older Adults: A Randomized Controlled Trial addresses this challenge by evaluating a digital intervention specifically designed to support exercise adherence.

This study is a two-arm, parallel-group randomized controlled trial conducted in community-dwelling adults aged 60 years and older. Participants are randomly allocated in a 1:1 ratio to either a chatbot-supported exercise program or a paper-based exercise program. Both groups receive the same 12-week home-based multicomponent exercise program, consisting of three exercise sessions per week. The intervention includes strength, balance, flexibility, and walking exercises with a predefined progression throughout the program.

Participants assigned to the intervention group receive exercise prescriptions through a Telegram-based chatbot. In addition to delivering the exercise program, the chatbot provides instructional videos, automated reminders, exercise monitoring, adherence tracking, scheduling adjustments, and feedback based on participants' reported exercise completion. Participants allocated to the control group receive the same exercise program in a printed booklet together with a paper calendar for recording completed sessions. Both groups receive standardized follow-up telephone calls during the intervention period.

The primary outcome is exercise adherence, defined as the percentage of prescribed exercise sessions completed during the 12-week intervention. Participants are also classified according to whether they achieve at least 80% adherence to the prescribed sessions. Secondary outcomes include physical function assessed using the Short Physical Performance Battery (SPPB), 4-meter walking test, Five Times Sit-to-Stand Test (FTSST), and Timed Up and Go (TUG) test. Additional outcomes include physical activity measured with the International Physical Activity Questionnaire for Older Adults (IPAQ-E), participant satisfaction, perceived usability of the chatbot, and adverse events.

The study will provide evidence regarding the effectiveness of chatbot-supported exercise interventions for promoting adherence to home-based exercise programs among older adults. If effective, this approach may represent a scalable and accessible strategy to support healthy aging and the implementation of exercise programs in community settings.

Study Type

Interventional

Enrollment (Estimated)

100

Phase

  • Not Applicable

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

59 years to 85 years (Adult, Older Adult)

Accepts Healthy Volunteers

Yes

Genders Eligible for Study

All

Description

Inclusion Criteria:

  • Community-dwelling adults aged 60 years or older.
  • Living independently in the community.
  • Ownership and regular use of a smartphone.
  • Familiarity with at least one instant messaging application and ability to access it at least three times per week.
  • Ability to understand study procedures and instructions.
  • Ability to provide written informed consent.
  • Ability to safely perform a home-based exercise program.

Exclusion Criteria:

  • Absolute contraindication to physical exercise.
  • Inability to understand study instructions.
  • Inability to read and/or write.
  • Uncontrolled neurological conditions that may compromise safe participation in exercise.
  • Uncontrolled cardiovascular conditions that may compromise safe participation in exercise.
  • Any medical condition judged by the investigators to prevent safe participation in the study.

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Treatment
  • Allocation: Randomized
  • Interventional Model: Parallel Assignment
  • Masking: Single

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: Chatbot-Supported Exercise Program

Participants will receive a 12-week home-based multicomponent exercise program delivered through a Telegram-based chatbot. The program includes three exercise sessions per week consisting of strength, balance, flexibility, and walking exercises with a predefined progression. The chatbot provides exercise prescriptions, instructional videos, reminders, monitoring of exercise completion, scheduling adjustments, and automated feedback to support adherence.

A 12-week home-based multicomponent exercise program delivered through a Telegram-based chatbot. The program includes strength, balance, flexibility, and walking exercises performed three times per week. The chatbot provides exercise prescriptions, instructional videos, automated reminders, adherence monitoring, scheduling adjustments, and feedback to support exercise participation.

Other Names:
  • Telegram-Based Exercise Chatbot
Active Comparator: Paper-Based Exercise Program

Participants will receive a 12-week home-based multicomponent exercise program in a printed booklet. The program includes three exercise sessions per week consisting of strength, balance, flexibility, and walking exercises with a predefined progression. Participants will also receive a paper calendar to record exercise completion. No chatbot-based reminders, monitoring, or automated feedback will be provided. Participants will receive the same exercise content, dosage, and progression as the experimental group.

A 12-week home-based multicomponent exercise program delivered in a printed booklet. The program includes strength, balance, flexibility, and walking exercises performed three times per week with the same content and progression as the experimental intervention. Participants record exercise completion using a paper calendar and do not receive chatbot-based reminders, monitoring, or feedback.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Exercise Adherence
Time Frame: 12 weeks

Exercise adherence will be measured as the percentage of the 36 prescribed exercise sessions completed during the 12-week intervention period. Adherence will be calculated from participant exercise records and expressed as a continuous percentage value.

12 weeks

Secondary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Adherent Participants
Time Frame: 12 weeks

Number and proportion of participants completing at least 80% of the prescribed exercise sessions during the intervention period.

12 weeks
Short Physical Performance Battery (SPPB)
Time Frame: Baseline and 12 weeks

Physical function assessed using the Short Physical Performance Battery. Scores range from 0 to 12, with higher scores indicating better physical performance.

Baseline and 12 weeks
Timed Up and Go Test (TUG)
Time Frame: Baseline and 12 weeks

Mobility assessed as the time required to stand up from a chair, walk 3 meters, turn, return, and sit down.

Baseline and 12 weeks
Physical Activity Level
Time Frame: Baseline and 12 weeks

Physical activity will be assessed using the International Physical Activity Questionnaire for the Elderly (IPAQ-E). Physical activity is quantified as MET-minutes per week (MET-min/week), calculated from the frequency and duration of walking, moderate-intensity, and vigorous-intensity physical activities performed during the previous week. The questionnaire does not have a predefined minimum or maximum score, as results are reported as a continuous measure of energy expenditure. A practical minimum score is 0 MET-min/week, while no upper limit is defined. Higher scores indicate higher levels of physical activity and therefore a better outcome.

Baseline and 12 weeks
Participant Satisfaction
Time Frame: 12 weeks

Participant satisfaction with the intervention will be assessed using the Client Satisfaction Questionnaire-8 (CSQ-8). The CSQ-8 consists of 8 items, each scored on a 4-point Likert scale. Total scores range from 8 to 32 points, with higher scores indicating greater satisfaction with the intervention and therefore a better outcome.

12 weeks
Chatbot Usability
Time Frame: 12 weeks

Perceived usability of the chatbot will be assessed using the System Usability Scale (SUS). The SUS is a 10-item questionnaire with responses scored on a 5-point Likert scale. Total scores range from 0 to 100, with higher scores indicating better perceived usability of the chatbot and therefore a better outcome. This outcome will be assessed only in participants allocated to the chatbot intervention group.

12 weeks

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Estimated)

December 14, 2026

Primary Completion (Estimated)

January 30, 2027

Study Completion (Estimated)

January 30, 2027

Study Registration Dates

First Submitted

September 15, 2026

First Submitted That Met QC Criteria

September 15, 2026

First Posted (Actual)

September 21, 2026

Study Record Updates

Last Update Posted (Actual)

November 2, 2026

Last Update Submitted That Met QC Criteria

October 30, 2026

Last Verified

October 1, 2026

More Information

Terms related to this study

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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