Patient Satisfaction Following Multidisciplinary Cancer Care Assessment in Day Hospital: A Prospective Observational Study. (EVAQSAP-HDJ-BC)
Evaluation and Analysis of Patient Satisfaction Following Multidisciplinary Complex Assessment in Day Hospital: Determinants and Implications for Continuous Quality Improvement
This study aims to evaluate patient satisfaction following a multidisciplinary "complex assessment" conducted in a Day Hospital setting at the Centre Hospitalier de Martigues. This assessment is part of routine care for patients diagnosed with cancer and scheduled to receive injectable anticancer treatment.
During this assessment, patients meet several healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The objective is to identify patient-specific needs and improve coordination of care at an early stage of the treatment pathway.
This is a prospective observational study based on an anonymous satisfaction questionnaire distributed to eligible adult patients after completion of the Day Hospital assessment. The primary objective is to assess overall patient satisfaction. Secondary objectives include evaluating satisfaction by specialty, identifying factors associated with satisfaction, and assessing the Net Promoter Score (NPS).
The results of this study are expected to help identify strengths and areas for improvement in multidisciplinary care, enhance patient-centered care, and support continuous quality improvement in oncology practice.
研究概览
详细说明
Cancer care requires a multidisciplinary and patient-centered approach to address the complex medical, psychological, and social needs of patients. In this context, a "complex assessment" program has been implemented in the Day Hospital (HDJ) of the Centre Hospitalier de Martigues for patients with various types of cancer (breast, gynecological, urological, digestive, hematological, and pulmonary) prior to initiation of injectable anticancer therapies.
This program involves coordinated consultations with multiple healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The aim is to identify vulnerabilities, optimize supportive care, and improve the overall patient care pathway.
This study is designed as a prospective observational study evaluating patient satisfaction with this multidisciplinary intervention. All eligible adult patients who undergo the Day Hospital complex assessment are invited to complete an anonymous satisfaction questionnaire. The questionnaire includes items related to the quality of care, interactions with healthcare professionals, organization of care, and overall satisfaction, as well as a Net Promoter Score (NPS).
The primary endpoint is the proportion of patients reporting high overall satisfaction. Secondary endpoints include satisfaction levels by healthcare professional category, identification of determinants associated with satisfaction, and evaluation of the NPS according to demographic and clinical characteristics.
Statistical analyses will include descriptive statistics, univariate and multivariate analyses to identify factors associated with patient satisfaction. Results from this study will provide valuable insights into patient experience and contribute to the continuous improvement of multidisciplinary oncology care in a non-university hospital setting.
研究类型
注册 (估计的)
联系人和位置
学习联系方式
- 姓名：Gwladys M'BOUNGOU Clinical study manager, Msc
- 电话号码：+33 0442432469
- 邮箱：gwladys.mboungou@ch-martigues.fr
研究联系人备份
- 姓名：MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem
- 电话号码：+33-04 42 43 27 56
- 邮箱：Gwenola.MARTIN@ch-martigues.fr
学习地点
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Bouches du Rhone
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Martigues、Bouches du Rhone、法国、13500
- 招聘中
- Centre Hospitalier de Martigues
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接触：
- Gwladys M'BOUNGOU Clinical study Manager, Master of Pharmacy (Pharmacolo
- 电话号码：+33 0442432469
- 邮箱：gwladys.mboungou@ch-martigues.fr
-
接触：
- MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem
- 电话号码：+33 +33-04 42 43 27 56
- 邮箱：Gwenola.MARTIN@ch-martigues.fr
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首席研究员：
- GERARDIN Eric, doctor
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副研究员：
- CHEVALIER Thomas, doctor
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参与标准
资格标准
适合学习的年龄
- 成人
- 年长者
接受健康志愿者
取样方法
研究人群
描述
Inclusion Criteria:
- Adult patients (≥ 18 years old)
- Patients undergoing a multidisciplinary "complex assessment" in a Day Hospital setting
- Patients diagnosed with cancer and scheduled to receive injectable anticancer treatment
- Ability to understand and complete the satisfaction questionnaire
- Patients who have been informed and have not opposed participation
Exclusion Criteria:
- Patients under 18 years of age
- Patients unable to complete the questionnaire (e.g., severe cognitive impairment or major language barrier)
- Patients who refuse participation
- Patients with incomplete Day Hospital complex assessment
- Patients under legal protection (guardianship or curatorship)
Patients under legal protection (guardianship or curatorship)
学习计划
研究是如何设计的？
设计细节
队列和干预
团体/队列 |
干预/治疗 |
|---|---|
|
Patients undergoing multidisciplinary complex assessment in Day Hospital
Adult patients with cancer undergoing a multidisciplinary "complex assessment" in a Day Hospital setting prior to initiation of injectable anticancer treatment, including consultations with healthcare professionals and completion of a satisfaction questionnaire.
|
Routine multidisciplinary assessment conducted in a Day Hospital setting involving consultations with healthcare professionals (pharmacist, dietitian, psychologist, social worker, and supportive care providers) as part of standard oncology care.
|
研究衡量的是什么？
主要结果指标
结果测量 |
措施说明 |
大体时间 |
|---|---|---|
|
Overall Patient Satisfaction
大体时间：At completion of the Day Hospital assessment (within 1 month after assessment)
|
Proportion of patients reporting high overall satisfaction following the multidisciplinary complex assessment, measured using an anonymous satisfaction questionnaire.
|
At completion of the Day Hospital assessment (within 1 month after assessment)
|
合作者和调查者
研究记录日期
研究主要日期
学习开始 (实际的)
初级完成 (估计的)
研究完成 (估计的)
研究注册日期
首次提交
首先提交符合 QC 标准的
首次发布 (实际的)
研究记录更新
最后更新发布 (实际的)
上次提交的符合 QC 标准的更新
最后验证
更多信息
与本研究相关的术语
其他研究编号
- 2024-A02062-45-EVAQSAP-HDJ-BC
- 2024-A02062-45 (其他标识符：ANSM)
计划个人参与者数据 (IPD)
计划共享个人参与者数据 (IPD)？
IPD 计划说明
药物和器械信息、研究文件
研究美国 FDA 监管的药品
研究美国 FDA 监管的设备产品
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