Patient Satisfaction Following Multidisciplinary Cancer Care Assessment in Day Hospital: A Prospective Observational Study. (EVAQSAP-HDJ-BC)
Evaluation and Analysis of Patient Satisfaction Following Multidisciplinary Complex Assessment in Day Hospital: Determinants and Implications for Continuous Quality Improvement
This study aims to evaluate patient satisfaction following a multidisciplinary "complex assessment" conducted in a Day Hospital setting at the Centre Hospitalier de Martigues. This assessment is part of routine care for patients diagnosed with cancer and scheduled to receive injectable anticancer treatment.
During this assessment, patients meet several healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The objective is to identify patient-specific needs and improve coordination of care at an early stage of the treatment pathway.
This is a prospective observational study based on an anonymous satisfaction questionnaire distributed to eligible adult patients after completion of the Day Hospital assessment. The primary objective is to assess overall patient satisfaction. Secondary objectives include evaluating satisfaction by specialty, identifying factors associated with satisfaction, and assessing the Net Promoter Score (NPS).
The results of this study are expected to help identify strengths and areas for improvement in multidisciplinary care, enhance patient-centered care, and support continuous quality improvement in oncology practice.
Обзор исследования
Статус
Вмешательство/лечение
Подробное описание
Cancer care requires a multidisciplinary and patient-centered approach to address the complex medical, psychological, and social needs of patients. In this context, a "complex assessment" program has been implemented in the Day Hospital (HDJ) of the Centre Hospitalier de Martigues for patients with various types of cancer (breast, gynecological, urological, digestive, hematological, and pulmonary) prior to initiation of injectable anticancer therapies.
This program involves coordinated consultations with multiple healthcare professionals, including a pharmacist, dietitian, psychologist, social worker, and supportive care providers. The aim is to identify vulnerabilities, optimize supportive care, and improve the overall patient care pathway.
This study is designed as a prospective observational study evaluating patient satisfaction with this multidisciplinary intervention. All eligible adult patients who undergo the Day Hospital complex assessment are invited to complete an anonymous satisfaction questionnaire. The questionnaire includes items related to the quality of care, interactions with healthcare professionals, organization of care, and overall satisfaction, as well as a Net Promoter Score (NPS).
The primary endpoint is the proportion of patients reporting high overall satisfaction. Secondary endpoints include satisfaction levels by healthcare professional category, identification of determinants associated with satisfaction, and evaluation of the NPS according to demographic and clinical characteristics.
Statistical analyses will include descriptive statistics, univariate and multivariate analyses to identify factors associated with patient satisfaction. Results from this study will provide valuable insights into patient experience and contribute to the continuous improvement of multidisciplinary oncology care in a non-university hospital setting.
Тип исследования
Регистрация (Оцененный)
Контакты и местонахождение
Контакты исследования
- Имя: Gwladys M'BOUNGOU Clinical study manager, Msc
- Номер телефона: +33 0442432469
- Электронная почта: gwladys.mboungou@ch-martigues.fr
Учебное резервное копирование контактов
- Имя: MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem
- Номер телефона: +33-04 42 43 27 56
- Электронная почта: Gwenola.MARTIN@ch-martigues.fr
Места учебы
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Bouches du Rhone
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Martigues, Bouches du Rhone, Франция, 13500
- Рекрутинг
- Centre Hospitalier de Martigues
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Контакт:
- Gwladys M'BOUNGOU Clinical study Manager, Master of Pharmacy (Pharmacolo
- Номер телефона: +33 0442432469
- Электронная почта: gwladys.mboungou@ch-martigues.fr
-
Контакт:
- MARTIN Gwenola healthcare manager of the day hospital, Diploma in Health Care Managem
- Номер телефона: +33 +33-04 42 43 27 56
- Электронная почта: Gwenola.MARTIN@ch-martigues.fr
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Главный следователь:
- GERARDIN Eric, doctor
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Младший исследователь:
- CHEVALIER Thomas, doctor
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-
Критерии участия
Критерии приемлемости
Возраст, подходящий для обучения
- Взрослый
- Пожилой взрослый
Принимает здоровых добровольцев
Метод выборки
Исследуемая популяция
Описание
Inclusion Criteria:
- Adult patients (≥ 18 years old)
- Patients undergoing a multidisciplinary "complex assessment" in a Day Hospital setting
- Patients diagnosed with cancer and scheduled to receive injectable anticancer treatment
- Ability to understand and complete the satisfaction questionnaire
- Patients who have been informed and have not opposed participation
Exclusion Criteria:
- Patients under 18 years of age
- Patients unable to complete the questionnaire (e.g., severe cognitive impairment or major language barrier)
- Patients who refuse participation
- Patients with incomplete Day Hospital complex assessment
- Patients under legal protection (guardianship or curatorship)
Patients under legal protection (guardianship or curatorship)
Учебный план
Как устроено исследование?
Детали дизайна
Когорты и вмешательства
Группа / когорта |
Вмешательство/лечение |
|---|---|
|
Patients undergoing multidisciplinary complex assessment in Day Hospital
Adult patients with cancer undergoing a multidisciplinary "complex assessment" in a Day Hospital setting prior to initiation of injectable anticancer treatment, including consultations with healthcare professionals and completion of a satisfaction questionnaire.
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Routine multidisciplinary assessment conducted in a Day Hospital setting involving consultations with healthcare professionals (pharmacist, dietitian, psychologist, social worker, and supportive care providers) as part of standard oncology care.
|
Что измеряет исследование?
Первичные показатели результатов
Мера результата |
Мера Описание |
Временное ограничение |
|---|---|---|
|
Overall Patient Satisfaction
Временное ограничение: At completion of the Day Hospital assessment (within 1 month after assessment)
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Proportion of patients reporting high overall satisfaction following the multidisciplinary complex assessment, measured using an anonymous satisfaction questionnaire.
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At completion of the Day Hospital assessment (within 1 month after assessment)
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Соавторы и исследователи
Спонсор
Даты записи исследования
Изучение основных дат
Начало исследования (Действительный)
Первичное завершение (Оцененный)
Завершение исследования (Оцененный)
Даты регистрации исследования
Первый отправленный
Впервые представлено, что соответствует критериям контроля качества
Первый опубликованный (Действительный)
Обновления учебных записей
Последнее опубликованное обновление (Действительный)
Последнее отправленное обновление, отвечающее критериям контроля качества
Последняя проверка
Дополнительная информация
Термины, связанные с этим исследованием
Ключевые слова
Дополнительные соответствующие термины MeSH
Другие идентификационные номера исследования
- 2024-A02062-45-EVAQSAP-HDJ-BC
- 2024-A02062-45 (Другой идентификатор: ANSM)
Планирование данных отдельных участников (IPD)
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Описание плана IPD
Информация о лекарствах и устройствах, исследовательские документы
Изучает лекарственный продукт, регулируемый FDA США.
Изучает продукт устройства, регулируемый Управлением по санитарному надзору за качеством пищевых продуктов и медикаментов США.
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