Nudges on Hospitalist Behavior and Patient Satisfaction

Room Design Nudge on Hospitalist Bedside Etiquette and Patient Satisfaction

Physician behavior plays an important role on patient perception of their care team and on patient satisfaction. Though studies have attempted to impact how physicians interact with their patients through various initiatives, the effect of more subtle nudges on physician behavior have not been studies. As such, the investigators propose a randomized controlled deception trial to evaluate the impact of nudges on hospitalist behavior and patient satisfaction.

Study Overview

• Status: Completed
• Conditions: Patient Satisfaction; Etiquette, Medical
• Intervention / Treatment: Behavioral: Nudge

• Study Type: Interventional
• Enrollment (Actual): 125
• Phase: Not Applicable

Contacts and Locations

Study Locations

• United States
  • Texas
    • Dallas, Texas, United States, 75390
      • Parkland Memorial Hospital

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: 18 years to 99 years (Adult, Older Adult)
• Accepts Healthy Volunteers: No

Description

Inclusion Criteria:

• Hospitalist Physicians at Parkland Memorial Hospital who are willing to participate

Exclusion Criteria:

• None

Study Plan

How is the study designed?

Design Details

• Primary Purpose: Health Services Research
• Allocation: Randomized
• Interventional Model: Parallel Assignment
• Masking: Double

Number of Arms

2

Arms and Interventions

Participant Group / Arm	Intervention / Treatment
Experimental: Nudge Group; Encounters in this group will be nudged	Behavioral: Nudge; Room intervention
No Intervention: Control Group; Encounters in this group will not receive a nudge.

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Physician Sitting Rate	This will be a binary measurement of whether or not the physician sits with the patient during the observed encounter.	During the Observed Physician Encounter

Secondary Outcome Measures

Outcome Measure	Measure Description	Time Frame
TAISCH: Tool to Assess Inpatient Satisfaction with Care from Hospitalists	This is a previously validated measure of patient satisfaction for hospitalists.	Immediately Following Observed Physician Encounter

Collaborators and Investigators

• Sponsor: University of Texas Southwestern Medical Center

Study record dates

Study Major Dates

• Study Start (Actual): April 11, 2022
• Primary Completion (Actual): February 15, 2023
• Study Completion (Actual): April 15, 2023

Study Registration Dates

• First Submitted: February 1, 2022
• First Submitted That Met QC Criteria: February 10, 2022
• First Posted (Actual): February 22, 2022

Study Record Updates

• Last Update Posted (Actual): August 31, 2023
• Last Update Submitted That Met QC Criteria: August 29, 2023
• Last Verified: August 1, 2023

More Information

Terms related to this study

• Other Study ID Numbers: STU-2021-1057

Plan for Individual participant data (IPD)

• Plan to Share Individual Participant Data (IPD)?: NO

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No