Improving Adherence to COVID-19 Prevention Behaviours: Test of Persuasive Messages

February 8, 2023 updated by: University of Calgary

The goal of this randomized online experiment was to test the effectiveness of using various persuasive appeals (deontological moral frame, empathy, identifiable victim, goal proximity, and reciprocity) at improving intentions to adhere to prevention behaviors.

Participants indicated their intentions to follow public health guidelines, saw one of six flyers featuring a persuasive appeal or no appeal, then rated their intentions a second time. Known correlates of attitudes toward public health measures were also measured.

Study Overview

Status

Completed

Conditions

Intervention / Treatment

Detailed Description

Adherence to non-pharmaceutical interventions (NPIs) for COVID-19, including physical distancing, masking, staying home while sick, and avoiding crowded indoor spaces remain critical for limiting the spread of COVID-19.

This study tests the effectiveness of using various persuasive appeals (deontological moral frame, empathy, identifiable victim, goal proximity, and reciprocity) at improving intentions to adhere to prevention behaviors.

A randomized online experiment using a representative sample of adult Canadian residents with respect to age, ethnicity, and province of residence was conducted between March 3-6, 2021. Participants indicated their intentions to follow public health guidelines, saw one of six flyers featuring a persuasive appeal or no appeal, then rated their intentions a second time. Known correlates of attitudes toward public health measures were also measured.

Study Type

Interventional

Enrollment (Actual)

3746

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

    • Alberta
      • Calgary, Alberta, Canada, T2N1N4
        • Lucid Marketplace

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

18 years and older (ADULT, OLDER_ADULT)

Accepts Healthy Volunteers

Yes

Genders Eligible for Study

All

Description

Inclusion Criteria:

  • Adult Canadian residents
  • Target quotas for province of residence, age, gender, and ethnicity were set to obtain a demographically representative sample based on the 2016 census data

Exclusion Criteria:

  • Province of residence, age, gender, and ethnicity once quotas are filled

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: OTHER
  • Allocation: RANDOMIZED
  • Interventional Model: PARALLEL
  • Masking: NONE

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
EXPERIMENTAL: Control - Info only

Participants read a flyer containing the following message:

The virus spreads mainly between people who are in close contact with one another. You can help prevent the spread of COVID-19. We can all do our part:

  • Avoid social gatherings.
  • Wear a mask when you go out.
  • Stay at least six feet away from people outside your household.
  • Wash your hands often with soap and water. These actions prevent the spread of COVID-19.
Persuasive appeals were manipulated using promotional flyers ostensibly distributed by the Public Health Agency of Canada.
EXPERIMENTAL: Deontological

Participants read a flyer containing the following message:

The virus spreads mainly between people who are in close contact with one another. You can help prevent the spread of COVID-19. We can all do our part:

  • Avoid social gatherings.
  • Wear a mask when you go out.
  • Stay at least six feet away from people outside your household.
  • Wash your hands often with soap and water. We all need to do this, however difficult, because it is the right thing to do: it is our duty and responsibility to protect our families, friends, and fellow citizens.
Persuasive appeals were manipulated using promotional flyers ostensibly distributed by the Public Health Agency of Canada.
EXPERIMENTAL: Empathy

Participants read a flyer containing the following message:

The sick, elderly, and immunocompromised need our help. We all have a choice. If we don't take the right actions, we risk the lives of others. But we can protect those most likely to be harmed. We can protect those who are vulnerable by taking simple steps:

  • Avoid social gatherings.
  • Wear a mask when you go out.
  • Stay at least six feet away from people outside your household.
  • Wash your hands often with soap and water. Take action to protect those who are vulnerable!
Persuasive appeals were manipulated using promotional flyers ostensibly distributed by the Public Health Agency of Canada.
EXPERIMENTAL: Identifiable victim

Participants read a flyer containing the following message:

A few weeks ago, Sam was a healthy 26-year-old with no medical complications. The he suddenly came down with a bad cough and a feeling like he could not breath. He tested positive for COVID-19, and is now hospitalized, receiving oxygen from a ventilator, and fighting for his life. This could be any of us. Reduce the risk to yourself and other:

  • Avoid social gatherings.
  • Wear a mask when you go out.
  • Stay at least six feet away from people outside your household.
  • Wash your hands often with soap and water. If we take these actions, we can prevent more people from suffering the way Sam has.
Persuasive appeals were manipulated using promotional flyers ostensibly distributed by the Public Health Agency of Canada.
EXPERIMENTAL: Goal proximity

Participants read a flyer containing the following message:

The recent development of safe and effective vaccines gives us great hope. We see the light at the end of the tunnel, but we are not quite there yet. Until a large proportion of the population is immunized, we must remain vigilant and double our efforts to prevent the spread of COVID-19.

  • Avoid social gatherings.
  • Wear a mask when you go out.
  • Stay at least six feet away from people outside your household.
  • Wash your hands often with soap and water. These actions prevent the spread of COVID-19.
Persuasive appeals were manipulated using promotional flyers ostensibly distributed by the Public Health Agency of Canada.
EXPERIMENTAL: Reciprocity

Participants read a flyer containing the following message:

Doctors, nurses, and other healthcare workers are working around the clock, often risking their lives to care for patients with the coronavirus. Working long hours in highly infectious environments, many of them are falling ill. As our healthcare workers put their lives on the line, we can do our part:

  • Avoid social gatherings.
  • Wear a mask when you go out.
  • Stay at least six feet away from people outside your household.
  • Wash your hands often with soap and water. Our brave healthcare workers have sacrificed to help others. We should take action too.
Persuasive appeals were manipulated using promotional flyers ostensibly distributed by the Public Health Agency of Canada.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Change in intentions to engage in prevention behaviours
Time Frame: Same day
Index variables for intentions to engage in prevention behaviors (pre- and post-treatment) were created by averaging across six items (1. Limit my physical contact with others when possible, 2. Completely avoid any unnecessary physical contact with others [e.g., hugging or handshakes], 3. Avoid crowded indoor spaces, 4. Wear a mask when I leave the house, 5. Wash my hands as much as possible, and 6. Stay home when mildly sick) measured on 100-point sliding scales (0 = Strongly disagree, 50 = Neither agree nor disagree, 100 = Strongly agree).
Same day

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Investigators

  • Principal Investigator: Mehdi Mourali, PhD, University of Calgary

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (ACTUAL)

March 3, 2021

Primary Completion (ACTUAL)

March 6, 2021

Study Completion (ACTUAL)

March 6, 2021

Study Registration Dates

First Submitted

January 10, 2023

First Submitted That Met QC Criteria

February 8, 2023

First Posted (ACTUAL)

February 10, 2023

Study Record Updates

Last Update Posted (ACTUAL)

February 10, 2023

Last Update Submitted That Met QC Criteria

February 8, 2023

Last Verified

February 1, 2023

More Information

Terms related to this study

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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